Here are the required steps to recover GCash account if you forget MPIN: Launch the app. On the sign-in screen, tap on Forgot MPIN? in the bottom right corner. You will receive a 6-digit authentication code as an SMS to the registered phone number. Enter the code and tap on Submit.

The answer is, it depends. If you have sent the money to an account which is: Then the GCash admins will accommodate your request to refund the amount back to your account. How do I recover money sent to the wrong number? If in case you have sent or transferred money to the wrong GCash number, here is what you can do:

Enjoy the full range of GCash services such as Send Money, Bank Transfer, Pay Bills, online purchases, and more with your enrolled accounts. Plus, you’ll also get higher wallet limits than a regular GCash account. Why go with GCash for Business for your funds’ disbursement?

This can usually be done in Globe or Smart Stores. Once you’ve replaced your SIM card, you can have GCash Support unlock your account. However, if you cannot replace your SIM card, you can also opt to change your mobile number instead.