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|Job Category :
||Administrative Assistant – Provider Management
||333 South Street, Shrewsbury, MA 01545
|Job Description :
||GENERAL SUMMARY OF POSITION:Under the general supervision of the Operations and Training Specialist or designee, this position is responsible for coordinating client appointments for Consultative Examinations (CE) by medical and psychiatric providers within the Commonwealth of Massachusetts. This position performs complex and varied duties associated with the coordination of departmental administrative functions through the use of the DEScovery computer system as well as Word, Excel, Access and Outlook applications. The Provider Management Coordinator is the primary contact for the community-based DES provider network, interfacing between disability reviewers requesting examinations and the CE network provider performing examinations. This position makes complex decisions regarding protected healthcare information (PHI) based on the Federal regulations regarding the protection of health information under the Health Information Portability and Accountability Act of 1996 (HIPAA) and the Health Information Technology for Economic and Clinical Health (HITECH) Act.In addition, this position conducts business across all departments within DES. The Provider Management Coordinator is responsible for all functions involving providers for the DES CE provider panel, comprised of approximately 150 clinicians located throughout the Commonwealth of Massachusetts. Decisions made in this area directly impact the timeline for the disability review process and for the determination of benefits for MassHealth and other agency applicants. This position is the primary hub for all coordination of medical and psychiatric examinations, and interacts with clients, providers, and DES staff regarding establishing client appointments.REQUIRED QUALIFICATIONS:Associates degree in business or related field and 3 years of relevant complex office experience.Demonstrated knowledge of medical terminology or willingness to take a course in Medical Terminology.Knowledge of HIPAA laws and regulations especially as it refers to the confidentiality of PHI.Knowledge of Microsoft Office products, Word, Excel, PowerPoint, and Outlook.Demonstrated ability to monitor, generate, collect, and distribute reports.Must possess demonstrated verbal and non-verbal communication skills necessary to work effectively with diverse population, both on the telephone and in person.Attention to detail, experience with monitoring reports.PREFERRED QUALIFICATIONS:Experience in a high functioning, multi-faceted, medical setting preferred.Ability to independently organize and prioritize work responsibilities and the demonstrated ability to apply critical thinking skills to solve problems.Familiarity with medical terminology and CPT codes strongly preferredExcellent communication and interpersonal skillsKnowledge of DES data security procedures, standards and requirements regarding the confidentiality of protected health information.Job Type: Full-timePay: $38,000.00 – $43,000.00 per yearBenefits:Dental insuranceEmployee assistance programEmployee discountFlexible scheduleFlexible spending accountHealth insuranceLife insurancePaid time offReferral programRetirement planTuition reimbursementVision insuranceSchedule:8 hour shiftDay shiftMonday to FridayCOVID-19 considerations:Vaccinations and Booster required.Work Location: One location
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