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| Job Category : | Management |
| Company Name: | Nordstrom |
| Position Name: | Assistant Manager – Customer Service – Boise Town Plaza Nordstrom Rack |
| Location : | 534 N Milwaukee St, Boise, ID 83704 |
| Job Description : | Job DescriptionThe ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic about the business of fashion and has demonstrated skills in the areas of influencing, collaborating and is committed to driving results and providing an exceptional customer experience. A day in the life…Demonstrate ownership of disciplines and process adoption with technology and innovation that enhance the customers experienceAssist the Service Experience Manager in coaching an interactive team of specialists who drive education efforts through influence and coaching to ensure the adoption of new behaviors and processesDevelop relationships with both merchandising and store teams to effectively help lead and integrate change that promotes customer driven initiativesAssist the Service Experience Manager with financial aspects and budgets to drive efficiencies and continuous improvement within the organizationAssist with protecting security and privacy of customer information including education, compliance and disposition of issuesPerform all Service Experience, Cash Room and Communication procedures as applicableYou own this if you have…A track record of successful results, for example, strong productivity and achievement of goalsStrong organizational, delegation and follow-through skillsClear and effective written and verbal communication as well as strong interpersonal skillsThe ability to prioritize multiple tasks in a fast paced environment.Proficiency in multiple operating systems such as, MS Windows, iOS and AndroidA high school diploma, or equivalent (preferred)We’ve got you covered…Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:Medical/Vision, Dental, Retirement and Paid Time AwayLife Insurance and DisabilityMerchandise Discount and EAP ResourcesA few more important points…The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.Nordstrom Careers Privacy Policy: https://careers.nordstrom.com/#/contact-us/privacy© 2021 Nordstrom, Inc.Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.Job Type: Full-timeBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programEmployee discountFlexible scheduleFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offParental leaveReferral programRetirement planVision insuranceSchedule:8 hour shiftDay shiftHolidaysNight shiftWeekend availabilityEducation:High school or equivalent (Preferred)Experience:Customer service: 1 year (Preferred)Leadership: 1 year (Preferred)Shift availability:Day Shift (Preferred)Night Shift (Preferred)Work Location: One location |
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