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|Job Category :
||Assistant Property Manager
|Job Description :
||The Assistant Manager is a dynamic position that will provide key office support in all areas of property management. They will help manage the day-to-day operations of the community and have a passion for exceeding resident expectations and providing exceptional customer service.At Knightvest, our greatest investment is in our talent. By encouraging a corporate culture centered on character, we attract and retain impressive teams comprised of top performers who value customer service. We are in the people business. We follow the Golden Rule, and treat others the way we want to be treated. A cornerstone of our business is integrity. Having fun is a hallmark. Joining our team is joining the best! We are currently seeking an Assistant Manager who will help manage the day-to-day operations of a community in Dallas, TX.Duties and ResponsibilitiesHandles collections and fees, post rents, account deposits & reconciliation, process invoices & payables, and all financial reportingLeads rent collection efforts, specifically with delinquent residentsAssists Manager with evictions and utility cut]offs as required on delinquent rentsAssists Manager with the property’s budget guidelinesOversees renewal process, from assisting in setting renewal rates, creating and delivering renewal notices to creating and reviewing lease renewals and applicable addendumsReviews and maintains all resident filesHandles all billing questions, move]outs, notices, lease cancellations and evictionsHandles resident concernsEnsures all required city/county/state permits (multifamily license, pool/spa, boiler, etc.) are current at all timesProcesses all forms, reports, and administrative informationEnsure that the appearance and physical aspects of the community meet KVM’s established standards by physically walking/inspecting the property dailySchedules and monitors all maintenance activities daily and inspect the maintenance shop monthly with the Lead MaintenanceWelcomes and assists Leasing Consultant with phone inquiries and showing the community to prospective qualified residentsAssists with all reviewing rental applications, lease paperwork and addendumsHandles resident concerns escalated by team membersMaintains a positive customer service and “can do” attitude at all timesInspects with residents for all move]in/move]outsReviews all notices to vacate to determine cause and recourseBachelor’s degree preferred but not requiredMinimum one year residential leasing, sales and/or management experience preferredUnderstanding of financial statements (budget, financial reports, accounting information, etc.)One year experience in supervising employees preferredSuperior customer service skills including the ability to manage difficult tenants and/or situationsStrong understanding of federal, state and local fair housing laws and provisionsStrong attention to detail, organizational, time-management and problem solving skillsProfessional verbal and written communication skillsDetail oriented; ability to manage conflicting priorities and to adjust priorities on a daily basisAbility to work a flexible schedule to include weekends, evenings and holidaysExperience with OneSite and ALN preferredHighly proficient using Microsoft Office (Outlook, Word, Excel and PowerPoint)Job Type: Full-timeBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programEmployee discountHealth insuranceLife insurancePaid time offReferral programVision insuranceSchedule:8 hour shiftDay shiftSupplemental Pay:Bonus payAbility to commute/relocate:Dallas, TX: Reliably commute or planning to relocate before starting work (Preferred)Education:High school or equivalent (Preferred)Experience:Customer service: 1 year (Required)Property management: 1 year (Required)License/Certification:Driver’s License (Preferred)Work Location: One location
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