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|Job Category :
||MUJI U.S.A. LIMITED
||Assistant Store Manager-Soho
||455 Broadway, New York, NY 11211
|Job Description :
||Assistant Store Manager-SohoAbout MUJI: MUJI is a global retailer of high-quality, simple products across various categories – from homewares to fashion to wellness and more – that provide satisfying, expertly-designed solutions for everyday needs. MUJI’s full name, Mujirushi Ryohin, loosely translates to “No-Brand, Quality Goods”, underscoring its enduring commitment to modesty, affordability, and quality.Established in Japan in 1980, MUJI has steadily grown as the go-to brand for millions of loyal customers in 32 countries and regions around the world offering over 7,000 products. While varying significantly in purpose and use, MUJI products are marked by the quality, craftsmanship, knowledge, expertise, and skill that is embodied in being able to get something very simple, very right.MUJI continually strives to embody business practices that demonstrate a commitment to our communities and environment. We seek for our future MUJI team members to be aligned with this very same brand ethos to create a positive impact in all of our communities, neighborhoods, and networks.Currently we are seeking Assistant Store Manager to join our Soho team!Staff must be proactive and excel in a multi-tasking environment which is constantly changing. Staff should be eager to learn as MUJI carries over 3000 products. Ideal staff will be well versed in MUJI’s philosophy and possess a love for its products.Duties include but not limited to: Visual MerchandisingAssist in the layout and display of merchandise in line with MUJI U.S.A.’s visual standardsMaintain a high level of cleanliness throughout the store at all timesUse weekly reports to maintain detailed stock information for practical display useBe conversant in all product knowledge and communicate information to staffBe aware of all advertising to appropriately inform staff and promote productsSupport sales by implementing proper face-map controlCustomer Service Promote total quality service at all stages of saleDeal promptly and efficiently with customer complaints and in accordance with MUJI U.S.A.’s policyCommunicate customer views and reactions to Store Manager and Head Office, when applicableEnsure all areas are appropriately staffed at all times of the day and all customers’ needs are metHelps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for deliveryMerchandising Stock and General Administration Help plan and run promotional salesOversee stock supervisor in the maintenance and replenishment of stock, transferring and receiving stock and stockroom organizationComplete and maintain ‘Leave Request’ forms for personnelEnsure staff breaks are rotated daily and adhered toResponsible for exercising control over all company assets and assisting in the inventory processBe fully conversant with the MUJI interfaceBe fully aware of Company’s Key Performance Indicators (KPI’s) and key calendar datesManage inventory by determining appropriate inventory levels; anticipating customer demandPrepares requested reportsEnsure customer satisfaction by seasonal merchandising presentationSales Introduce and promote all categories of merchandise demonstrating consistently high standards in all areas of branch operationsTrack and communicate both store and company budgets, assuring that all staff maintain an appropriate awarenessEvaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandiseTeam Management Provide support to the store manager in recruiting new staff in accordance with MUJI U.S.A. procedures.Work with the store manager to ensure all staff receives appropriate and necessary training to perform their duties at a high standard.Assist store manager in organizing staff schedules to achieve the most effective coverage, ensuring that overtime is minimizedPoint of Sale Maintain superior knowledge of point-of-sale systemGuarantee end of day procedures are followed in line with MUJI U.S.A. guidelinesStaff Training Work with the manager to perfect the customers journey with focused customer service training and best seller information.Work with Manager in the general security of stock regarding customers and staffMaintain awareness of security with all staff members. Seek to heighten awareness on shop floorEnsure incident reports are filled to record any unusual occurrenceTrains store staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with store managerHealth & Safety Ensure company policy on Health and Safety is adhered toMaintain profits by ensuring a clean sales floor and store environmentSecurity Takes responsibility for security of the store as well as stock and cash and escalate any issuesLimit stock losses to the minimum working with commercial averages (maximum of2% of sales)General Flexibility to work varied hours including late shifts, weekends and holidaysThe perfect candidate will possess: Ability to manage and develop a positive and productive teamMotivated to achieve and exceed goalsExceptional leadership skills with the ability to drive and motivate performance through effective training and coaching skillsDemonstrable and strong business acumenHighly organized with the ability to adapt quickly to strategic changeSelf-starter, who takes initiativeGood communicatorHours: VaryBenefits: Competitive pay, bonus eligibility, full health benefits, 401k and employee discountPlease attach resume when applyingJob Type: Full-timePay: $22.95 – $29.11 per hourBenefits:401(k)Dental insuranceEmployee discountFlexible scheduleHealth insuranceHealth savings accountPaid time offReferral programRetirement planVision insuranceSchedule:8 hour shiftSupplemental Pay:Bonus payCOVID-19 considerations:safety protocols have been established for everyone’s safety.Experience:Retail management: 1 year (Preferred)Work Location: One location
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