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|Job Category :
|Associate Director, Business Processes-Telecommute
|Eden Prairie, MN 55346
|Job Description :
|Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It’s an opportunity to do your life’s best work.(sm)
We have hundreds of business verticals across our matrixed organizations that are bringing thousands of new ideas, services, and products to the marketplace every year. Our goal is simple. Use data and technology to help drive change and make the health care system work better for everyone. When you join us as at the Business Process Reimagination team, you’ll be engaged in a complex business model that is highly adaptable to build solutions that meet their customer needs in a competitive and effective way. If you’re out to do more, this is the place to be.
Are you an expert in Lean, Six Sigma, project management, facilitation, risk identification, or other quality and continuous improvement methodologies? Assist us with strategic, enterprise wide initiatives in a matrixed environment as an Associate Director, Business Processes to investigate non-standard requests and problems, present to senior leadership, ensure project documentation is accurate, complete projects on time, within scope; as well as identify and track benefits. Pertinent data and facts will be reviewed to identify and solve issues, mitigate risks; you will need to prioritize your workload to include ad hoc initiatives as assigned. Experience and certification required for Lean Six Sigma or similar methodology and project management. Employs Six Sigma methodology and analytics into organizational operations in order to accomplish business objectives. May be leading or partnering with project managers in the planning, designing, and accomplishing key projects. Incumbents matched to this function require accredited Six Sigma or similar methodology training.
This is a challenging role that relies on your ability to effectively lead business reengineering effort at a portfolio level and build relationships with stakeholders. Your ability to use various methodologies and tools to collaborate in a cross-matrix environment will drive long term success keeping the team on track within the project scope and timeline.
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Develop deeper understanding of the current state of the focus areas and conduct As-Is assessments and gap analysis leveraging process disciplines
Streamline processes prior to automation wherever needed
Develops innovative approaches. Identify and implement other process, org design, data / analytics related improvements in addition to Automation to drive holistic transformation
Build out a clear improvement roadmap and plan for the prioritized improvement opportunities
Work closely with other functional teams to create business case and help structure the improvement work scope
Lead or contribute to the development of program or project scope statements, in consultation with applicable stakeholders (e.g. program/project charter, Statement of Work, Business Vision Document)
Drive and/or participate in the capital request process, as appropriate (e.g. presentations, cost-benefit analysis, business case)
Capable of facilitating and leading out of the box thinking to challenge norms and bring solutions to the right business problems by being solution oriented and actively listening to the business needs and impacts
Manage the portfolio in working with Finance, Human Capital, IT and Business Stakeholders to scope the opportunity, determine benefits, and obtain sign-off by all impacted parties
Bring best practices together from internal areas as well as from the industry. Connect with other areas with like businesses and propose solutions that are scalable across the enterprise
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Reviews the work of others
Sought out as expert; serves as a leader, coach, and mentor
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.
Careers with Optum. Here’s the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life’s best work.(sm)
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
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