|Job Description :
||About Press Ganey
Press Ganey pioneered the health care performance improvement movement more than 30 years ago. Today, Press Ganey offers an integrated suite of solutions that enable enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 33,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.
Press Ganey currently has an exciting remote opportunity for a Project Manager to join our implementation team and lead technical implementations of our various product offerings, client services, and solutions in data and web-based projects. Responsible for managing the execution of programs and/or projects, the ideal candidate will be adept at working within the constraints of schedule and scope, while managing and communicating risk. To be successful, this individual must also be vigilant in ensuring adherence to established processes and methodologies, as they will be working among geographically dispersed teams. Advanced customer service, satisfaction, and communication skills are needed in daily interactions with clients. Strong management skills with a proven record of providing direction and leadership to others are essential, as the candidate must be an effective communicator and problem-solver. The candidate must also possess demonstrated skills in leading and managing change, pull together ideas and suggestions, shape them into a vision, and implement within project plans.
Duties & Responsibilities:
Assemble and coordinate project staff members, manage project resource allocation, and forecast project timelines.
Track conversion deliverables using appropriate tools. Support business segments and staff by communicating timelines effectively and accurately. Stay diligent about honoring deadlines, keeping promises, and maintaining standards.
Create and maintain comprehensive project documentation
Monitor and review project progress and timelines, identify and resolve issues to ensure project success
Serve as primary point of contact for the stakeholder throughout the implementation project, and successfully transition the relationship at the end of the project to the Account Manager
Facilitate the definition of project scope, goals, and deliverables
Ensure projects meet or exceed technical specifications, customer requirements, policies, and deadlines
Establish and maintain relationships with third parties/vendors
Must be free to travel on occasion as business needs dictate
Bachelor’s degree or equivalent experience
1-3 years of experience in project management, consulting, or related field
Ability to lead cross-functional teams toward operational objectives
Ability to manage multiple project deployments and integrations
Effective interpersonal, writing, and presentation skills required
Experience working with matrixed resources within assigned programs and/or projects
Solid understanding of software development work, practices and culture
Skilled in meeting facilitation, action item traction, and follow-up
Solid technical background or SAAS organization experience preferred
Experience using Microsoft Office Suite (Project, PowerPoint, Visio)
Experience with Jira or similar project tracking tools preferred
Bachelor’s degree or equivalent experience
All positions at Press Ganey require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Press Ganey, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Press Ganey’s employment policies. You will be notified during the hiring process which checks are required for the position.
In order to ensure a healthy and safe work environment, Press Ganey requires all of its associates to be fully vaccinated against COVID-19, or have an approved medical or religious exemption, prior to their start date to enter any of our locations or to visit with a client. Associates who cannot receive the vaccine because of a disability/medical contraindication or sincerely held religious belief may request an accommodation to this requirement.
Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class.
Pay Transparency Non-Discrimination Notice – Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.