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|Job Category :
|Girl Scouts Louisiana East
|Chief of Staff
|Gonzales, LA 70707
|Job Description :
|JOB DESCRIPTION Job Title: Chief of Staff Department: AdministrationReports To: Chief Executive Officer FLSA Status: Non-ExemptSupervises: NoneWork Schedule: Regular Work Week Status: Full TimeNATURE AND SCOPE OF POSITION The Chief of Staff supports the mission and values of Girl Scouts Louisiana East by performing as an extension of the Chief Executive Officer. This position is a critical and trusted leadership role that involves strategic communication across all levels within and outside of the organization, decision making, project management, and working directly with the C-Suite and Board of Directors to identify, implement, and direct change management throughout the organization.PRIMARY QUALIFICATIONS Education: Bachelor’s degree is required;Master’s degree in Business or related field is preferred.Work Experience:Minimum of five (5) years of experience as a Chief of Staff, Executive Assistant, ProjectExperience: Manager, or related position is required.Experience working in non-profit or youth, community-service environment preferred.Experience working with volunteers is a plus.Certifications: NoneSpecial Skills: Ability to quickly become proficient in use of Board management software or applications (e.g. Boardable)Must possess the following human relations and interpersonal skills: o High degree of professionalism including the ability to maintain strict levels of confidentiality. o Effective conflict resolution skills with the ability to encourage consensus and teamwork. o Ability to effectively communicate verbally, and in writing, with diverse groups of individuals and to adapt communication to the audience and the situation.Must possess the following collaborative, analytical and problem-solving skills: o The ability to evaluate and assess situations, develop next steps, and resolve issues in a calm and professional manner. o The ability to effectively collaborate cross-functionally and lead team members to do the same.Must be flexible and adapt to change with differing responsibilities and deadlines, in a self- motivated and pro-active manner either independently or as part of an effective teamMust be computer literate with the capability of performing at a proficient level with Microsoft Office Suite of products (e.g. Outlook, Word, Excel, Power Point).Must be computer literate with or have the ability to learn quickly customer relations management software (e.g. Salesforce, Looker) or similar software applications.Other:Personal membership in GSUSA is required.Valid, unencumbered driver’s license and proof of vehicle insurance is required.The ability to travel to all council offices, other Girl Scout offices, and any other venue where Girl Scout activities are being performed, arriving in a timely manner and ready to perform job responsibilities is required.May require overtime work for certain times during the year or on an as-needed basis.May require evening and weekend work.Bi-lingual is a plus.JOB FUNCTIONS Essential Functions: Comply with and adhere to all GS and Council policies in a professional manner, independently, and with minimal oversight.Recommend and implement strategies as directed by the CEO to move the business forward, achieve growth, and impact positive change.Perform business and financial analysis to identify opportunities, drive culture change, provide valuable insights, and mitigate potential risks.Cultivate relationships with all senior leaders, Board members, and employees throughout the organization to build alignment across the business to achieve strategic and business goals.Manage and prioritize a strategic portfolio of diverse initiatives, projects, and work streams.Demonstrate agility, making quick pivots as required and successfully balancing competing business demands.Demonstrate the ability to manage high-profile projects and initiatives with limited oversight.Represent the CEO and the CEO’s perspectives at all levels of the organization, as well as with external partners or organizations.Oversee CEO communication, initiative prioritization, and scheduling.Work with CEO to coordinate and implement DEIRJ activities and initiatives.Serve as Legislative Liaison for GSLE and coordinate all governmental and legislative activities.Serve as Chair of the Employee Recognition and Involvement Committee (ERIC) and coordinate all virtual and in-person all-staff meetings.Oversee and manage all GSLE contracts including paper and electronic versions.Plan and coordinate special events and projects as assigned by the CEO.Assist Human Resources with ensuring annual compliance requirements of all employees.Model Girl Scout values and G.I.R.L. competencies and serve as brand ambassador internally and externally.Assist in achieving department/function initiatives and Council goals through effective and efficient performance of assigned duties and by collaborating cross-functionally as appropriate or directed.Maintain and protect Council operations by safeguarding confidential information and conveying information with extreme discretion.Coordinate meeting logistics for the CEO, Board of Directors Executive and Committee meetings; Annual Meeting, Town Hall, and Delegate meetings/trainings among others; prepare and disseminate meeting calendars, notices, agendas, minutes, handouts, etc.Perform tasks with an understanding of urgency and recognition of deadlines. Improve task efficiencies and continually look for ways to improve critical processes.Administer and maintain processes for maintaining legal and confidential information concerning the Council’s business affairs including paper and electronic versions.Prepare executive presentations, related materials, and correspondence; obtain, assemble, coordinate, and redraft material from appropriate sources.Process administrative invoices, check requests, credit card receipts, expense reports, etc. for the CEO.Maintain accurate and up-to-date CEO and event calendar(s) to ensure availability and to limit scheduling conflicts.Participate positively and actively engage in staff meetings and other events as required.Actively participate in ad-hoc projects and reporting requests (e.g. employee feedback/survey, audit).Other Duties: Represent the Council professionally, to both internal and external audiences, and provide courteous and prompt service to all internal and external parties, donors, members, volunteers, staff, and other community contacts.Identify opportunities and recommend methods to improve service, work processes and financial performance(e.g., procedure optimization). Assist in the implementation of quality improvement initiatives.Perform other duties as assigned.AMERICANS WITH DISABILITY SPECIFICATIONS Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to sit for periods as long as five hours, moderate levels of standing, walking, use hands to finger motions, stooping, kneeling, crouching or crawling. Specific requirements to communicate effectively. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. Hand/eye coordination skills are essential due to a significant amount of data input is required. Must occasionally lift and/or move boxes, materials, and products common to GS activities and business needs.Work Environment: Work environment characteristics described here are representative of those that must be met by an employee to perform the essential functions of this job successfully with or without reasonable accommodations.The work environment is considered that of a typical business/office operation. Work environment also consists of occasional exposure to seasonal weather and generally outside weather conditions. The noise level in the work environment is usually moderate.COMPETENCIESTo perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this job.Business Acumen: Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.Dependability: Makes and fulfills commitments. Has established a pattern of working independently, meeting reasonable deadlines, and accepting responsibility for his or her actions. Willingly makes promises and fully intends to keep them. Arrives at work on time and ready to contribute. Shows up for meetings well-prepared.Flexibility: Adjusts quickly and effectively to changing conditions and demands. Discusses change as a necessary and inevitable aspect of organizational life as well as an opportunity to learn new things. Has a similar view and approach to potentially stressful situations. Invests personal energy toward accepting and adapting to change it.Integrity: Acts in ways that demonstrate personal integrity and serves as a positive example of why others should trust the motives of the organization. Views himself or herself as a reflection of the organization by following through on commitments and accepting ownership of any mistakes he or she might make. Leaves others with the clear impression that integrity is a core value at this organization.Oral and Written Communication: Expresses ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; prepares organized and structured presentations; has demonstrated ability to work with a wide range of sensitive and confidential issues and communicate effectively with a diverse group of girls, volunteers, and staff.Presentation Skills: Is effective in a variety of formal presentation settings: one-on-one, small, and large groups, with peers, direct reports, and supervisors; is effective both inside and outside the organization, on both cool data and hot and controversial topics; commands attention and can manage group processes during the presentation; can change tactics midstream when something isn’t working.Problem Solving: Uses appropriate logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.Self-management and Confidence: Assesses own skills and abilities and identifies areas for improvement; willingly accepts constructive feedback; seeks developmental opportunities; sets and achieves goals; works independently. Demonstrated confidence to prepare for conversations and visits with potential members/customers by gathering key information and setting strong objectives to achieve successful outcome.Teamwork: Is an effective team player who adds complementary skills and contributes valuable ideas, opinions and feedback. Communicates in an open and candid manner and can be counted upon to fulfill any commitments made to others on the team.Volunteer Relations: Understands the functions of volunteers; demonstrates flexibility to meet with volunteers; effectively delegates responsibility; monitors use of volunteers within existing constraints and guidelines; recognizes volunteer accomplishments; works effectively with volunteers.Girl Scouts Louisiana East is an Equal Employment Opportunity organization.Job Type: Full-timeBenefits:401(k)Dental insuranceEmployee assistance programEmployee discountFlexible spending accountHealth insuranceLife insurancePaid time offProfessional development assistanceVision insuranceSchedule:Monday to FridayCOVID-19 considerations:To safeguard the health of all GSLE employees, members, guests and visitors, masks must be worn while in any GSLE facility. Employees may be required to provide proof of COVID-19 vaccination as a condition of employment.Education:Bachelor’s (Required)Experience:executive assistant, chief of staff: 5 years (Required)Work Location: One location
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