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| Job Category : |
Management |
| Company Name: |
Charles River Laboratories |
| Position Name: |
Client Services – Management |
| Location : |
Mattawan, MI 49071 |
| Job Description : |
For 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.
IMPORTANT: In order to be considered for this position, a resume/CV must be uploaded and submitted during the application process. Please make sure work history and education are added correctly.
Job Summary
As the Associate Commercial Director, Safety Assessment this position will play a critical role in directing and managing the interface between the site, Client Services, Business Development and Finance to ensure that study flow is optimized for the site to achieve revenue targets. The Associate Commercial Director will also work with senior management, sales, finance, scientific staff and customer facing departments to ensure best practices in customer service, scheduling, study mix and harmonization and execution of integration processes. Assess market trends to optimize operations and site performance.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Participate on the Commercial Management team and facilitate common commercial processes across Global Safety Assessment.Work with site leadership (Finance, Site Director, Operations, etc.) to review and propose strategies to meet revenue and operating income (OI) targets.Actively manage the study mix and bookings at the site towards the optimal targets for meeting revenue and OI targets.Serve as conduit between operational and commercial teams to determine study mix and gaps and develop and execute strategies to fill them.Participate in Project Profitability meetings to update and revise pricing strategies.Actively participate in efficiently scheduling studies in the macroschedule. Scheduling may report to this position.Work with the Sales and Marketing group to identify client strategies to grow the business.Liaise with Business Development to schedule co-travel for site management/scientific/sales staff.Support the business front-end process to ensure efficient monitoring of proposal activity for the purpose of efficient sales closing.Participate on global integration teams to facilitate common business development processes including client support.Develop pricing strategies. Provide guidance to pricing personnel as necessary; review and approve price on proposals.Monitor database tracking system(s) to monitor and report proposal turnaround time, bid proposal volume and bid effectiveness.Supervise the scheduling and coordination of Sponsor site visits.May attend trade shows on behalf of site to develop potential new business and present capabilities information to trade show attendees.Assist in the development of short- and long-range operating objectives, organizational structure, and staffing requirements. Assist in the development of a departmental plan for backup and succession of supervisory staff and key technical personnel.
Job Qualifications
Qualifications (Knowledge, Experience, Skills and Abilities required to accomplish the essential functions) include but are not limited to:
Bachelor’s degree (B.A./B.S.) or equivalent in biological sciences, business management, or related discipline.
Seven to ten years related experience in a contract research / pharmaceutical setting.
An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
Familiarity with FDA/EPA/OECD regulatory testing guidelines required. Demonstrated skills with word processing, spreadsheet and database applications required. Previous supervisory experience preferred.
IMPORTANT: A resume is required to be considered for this position. If you have not uploaded your resume in your candidate profile, please return to upload field and attach your resume/CV.
Vaccine Mandate
Charles River is a U.S. Federal Contractor. As a result, we must follow the Presidential Executive Order to mandate vaccinations, and ensure our employees are fully vaccinated against COVID-19. Our main priority is the wellbeing, health, and safety of our people. We require proof of vaccination from all employees.
Anyone with requests for disability-related and/or religious exemptions should contact Talent Acquisition (crrecruitment_US@crl.com) so that information can be provided about the accommodation process at Charles River.
About Safety Assessment
Charles River is committed to helping our partners expedite their preclinical drug development with exceptional safety assessment services, state-of-the-art facilities and expert regulatory guidance. From individual specialty toxicology and IND enabling studies to tailored packages and total laboratory support, our deeply experienced team can design and execute programs that anticipate challenges and avoid roadblocks for a smooth, efficient journey to market. Each year approximately 120 investigational new drug (IND) programs are conducted in our Safety Assessment facilities. |
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