Job Opening for Client Services – Office Manager in Pool Scouts of North Dallas & Park Cities (4848 Lemmon Ave, Dallas, TX 75219)

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Job Category : Management
Company Name: Pool Scouts of North Dallas & Park Cities
Position Name: Client Services – Office Manager
Location : 4848 Lemmon Ave, Dallas, TX 75219
Job Description : Pool Scouts is a leading residential pool service company with multiple business units across Dallas-Fort Worth. Our growing local business is looking for a reliable, highly organized and customer-focused Office Manager to direct daily client service and office operations. This friendly, capable individual will develop and maintain strong customer relationships and coordinate between office and field operations. Responsibilities: Sell initial and recurring service to residential pool owners via inbound calls Proactively engage existing customer base via outbound calls, text and email Provide excellent customer service to all clients, team members and partners Manage customer proposals, scheduling and invoicing via business management software Manage technician service schedules and vehicle routing for efficient routes Track inventory of materials and chemicals for timely ordering and accurate pricing Assist with local marketing campaigns and community outreach Requirements: Sales-focused individual with excellent customer service and communication skills Positive, can-do attitude Ability to multi-task in a fast-paced environment with follow-up and attention to detail Computer savvy with strong software user skills such as Google Drive, Microsoft Office Ability to manage a team of technicians Additional details: Full-time position with typical hours of 8am-5pm, Monday-Friday Some Saturday hours during busy pool season, 9am-1pm Opportunity for some remote work once fully onboarded and trained Competitive pay based on experience, with healthcare coverage compensation Biweekly pay schedule
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