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| Job Category : | Management |
| Company Name: | Medtronic |
| Position Name: | Clinical Specialist, Cardiac Rhythm Management – Long Beach / Torrance |
| Location : | Long Beach, CA |
| Job Description : | Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives. CAREERS THAT CHANGE LIVES – POSITION DESCRIPTION: Provide technical, educational, operational and sales support to assist the district in meeting CRM sales and customer service objectives. CRM seeks candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice and taking action. A DAY IN THE LIFE: POSITION RESPONSIBILITIES: Technical Support Successfully completes CRM Field Technical Training – including online and field-based training Performs checks/interrogations of all CRM medical device systems post sign-off Supports implants of all CRM products post sign-off Provides on-call support as needed on evenings and weekends post sign-off Provide troubleshooting support as requested Operational Support Assures completion of patient registration and any other required hospital documentation Helps manage consignment inventory and trunk inventory once obtained Provides additional inventory support to meet customer needs Maintains software on programmers throughout the district as directed Assists with managing daily coverage logistics as needed Educational Support Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off Sales Support Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer Assists with obtaining customer POs throughout the quarter Has a basic understanding of the competitive landscape Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives Ongoing Technical Development Stays up to date on new products, solutions and patient management offerings Completes all assigned training in a timely manner Performs other related duties as assigned MUST HAVE – BASIC QUALIFICATIONS: High School Diploma PLUS a minimum 6 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR- NICE TO HAVE – DESIRED/PREFERRED QUALIFICATIONS: Travel Requirements: |
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