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| Job Category : | Management |
| Company Name: | Unity, Inc. Property Management |
| Position Name: | Community Manager |
| Location : | Fresno, CA 93722 |
| Job Description : | Are you stuck in a stagnant JOB? Are you feeling uninspired by your work? Then you just need to find your way. Our mission is to bring unity, faith, and compassion to our community. Our mission is why we wake up excited for the challenge to change an entire industry. It’s why we work 40 hours a week. We come to work to serve thousands of neighbors within the Central Valley. We strive to enhance the community experience forever, and it all starts with our TEAM. If what you’re doing isn’t giving you a sense of purpose and you want to join our quest to change an industry, apply today!About Unity, Inc.: We are an HOA Management company founded in 1979 and rebranded to Unity, Inc. in 2020, owned by Sal Silva.We have over 40 team members who are 100% dedicated to our mission and making a difference.We service the entire Central Valley and our headquarters in Fresno, CA., and by the way, we are not stuffy or corporate around here.Here are some of the perks and benefits at Unity, Inc.A 401(k) match of 4% after one year as a team member (you can still contribute in the first year)Health insurance on day 90One fully paid workweek to volunteer for your favorite charity or nonprofitGenerous PTO and paid sick time offWe prioritize work-life balance with health and wellness days along with remote work opportunitiesBusiness casual dress work environmentIt is a calling, and we are on a mission to bring UNITY and FAITH to an entire industryWhat Winning Looks Like: Provide management and leadership to assigned properties and book of business. Collaborate with the Director of Operations to develop goals and communicate established goals. Ensure the goals and needs of the properties, company, and its customers are consistently met.Align resources to work assignments and processes to meet business requirements and contract requirements. Provide leadership and direction and assist in the investigation and resolution of internal and external problems and concerns.Partner with Director of Operations, Board of Directors, and internal departments to develop and lead the introduction and integration of new programs, services, and initiatives. Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems. Establish and maintain a positive relationship with homeowners, the Board of Directors, and internal departments to ensure a high level of resident service and achievement of company and property goals and objectives.Maintain knowledge and understanding of the contracts between the associations and Unity, Inc. Property Management. Ensure all contractual obligations are being met based on a book of business.Performs inspections of all common grounds no less than our contractual obligation amount, taking note of any deficiencies followed by the preparation of action plans for the entire book of business.Process architectural control applications and close them out in a timely manner.Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget. Maintain open communication and provide timely action updates to the Board and residents.Create, maintain, and upload a wide variety of information to our software systems including but not limited to work orders, signed meeting minutes, and Monthly Management reports for the entire book of business. Fulfill all company compliance expectations throughout the year.Maintain a calendar of meetings and events and initiate and /or attend a wide range of internal and external meetings. Prepare and conduct a wide range of presentations as needed.Provide financial support with a wide range of functions. Review financial statements and report variances; submit invoices to accounting departments in a timely manner and review invoices/checks for accuracy before presenting to the Board of Directors.Recommend and manage multiple budgets for the functional area of responsibility based on a book of business. Monitor expenses, initiate cost reduction programs, and negotiate prices with vendors. Ensure property expenses are maintained within budget.Monitor vendor contracts regularly, submit renewal/cancellation notices, manage contract renewals professionally and advise the Director of Operations of any upcoming insurance renewals or lapse in coverage.Prepare bid comparison analysis and prepare and use the Request for Proposal for bid solicitation.Maintain awareness of changes in rules, statutes, or regulations and communicate changes to staff.Update Association’s communications and ensure current information is displayed on the association boards and websites. Prepare associations newsletters and/or other communication with owners and residents as required.Participate in the development of Standard Operating Procedures and maintain existing procedures. Review processes and ensure they are in compliance with the current statute.Prepare, maintain, and submit a wide range of reports, contract lists, presentations, documents, and manuals as required.Maintain accurate records, files, and communications pertinent to the Associations and maintain up-to-date equipment maintenance logs and emergency shut-off procedures book.Perform or assist with any operations as required to maintain workflow and to meet schedules.Conduct business at all times with the highest standards of personal, professional, and ethical conduct.90% of the duties are 8-5 pm M-F, however, there are occasional evening responsibilities 2-5 times per month.Skills Needed to Win: Knowledge and ability to apply California Statutes and Community’s documents.Knowledge of assets, cash balance, and availability of funds for projects and cash flow management for capital improvements.Excellent organization, motivation, leadership, management, and interpersonal skills.Critical thinking, complex problem solving, judgment, and decision-making ability.Ability to apply a comprehensive knowledge of a particular field of specialization to the completion of difficult assignments.Excellent customer service skills.Strong verbal and written communication skills. Ability to communicate and provide guidance to all associate levels.Strong presentation skills.Ability to read, analyze and interpret technical procedures and/or regulations.Must have a strong work ethic and be detail-oriented with excellent organizational and multitasking skills.Must have strong proficiency in Windows and Microsoft Office, including but not limited to Word, Excel, PowerPoint, and Outlook. Proficiency in researching the Internet. Experience with Salesforce is a plus.Ability to work with sensitive or confidential information.Demonstrated experience managing large, complex accounts or projects. Ability to meet deadlines and work well under pressure.Ability to work well in a team environment as well as independently. Must be self-driven with the ability to identify, plan and prioritize business opportunities.Ability to respond to emergency situations within the established timeframe.Ability to adjust to changing circumstances.Education & Experience: Bachelor’s Degree in Business or related field from an accredited college or university, and three years of experience in Property Operations, Hospitality or Construction; or equivalent combination of education and experience. Community Association Management experience is a PLUS but not required!Work RemotelyNoJob Type: Full-timeBenefits:401(k)401(k) matchingDental insuranceFlexible scheduleHealth insuranceLife insurancePaid time offParental leaveReferral programRetirement planVision insuranceSchedule:8 hour shiftMonday to FridayNight shiftSupplemental Pay:Commission payEducation:Bachelor’s (Required)License/Certification:Driver’s License (Required)Work Location: One location |
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