|Job Description :
||Center 2 (19050), United States of America, McLean, Virginia
Conflicts of Interest Manager – Ethics
Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses, and commercial clients. We nurture a work environment where people with a variety of thoughts, ideas, and backgrounds, guided by our shared values, come together to make Capital One a great company – and a great place to work.
We are looking for a teammate to help the Ethics Office advance its mission to create an industry leading ethics program that provides our associates with the information and guidance they need to live our values and Do The Right Thing every day. As a Conflicts of Interest (COI) Manager within the Ethics Office, you will be responsible for conducting and supervising comprehensive and complex COI analyses involving associate disclosures related to outside activities, personal financial investments, board positions, and secondary employment, among others. You will also support Ethics Office program initiatives involving awareness and outreach. Specific responsibilities include:
Supervising COI Specialists conducting initial assessment, fact-finding, and interviews supporting the analysis and resolution of COI disclosures from current employees and job candidates;
Handling sensitive and escalated COI disclosures directly;
Providing oral and written briefings for senior leadership, up to and including the Chief Ethics Officer, that are thoughtful, thorough, and concise;
Managing the development of enterprise-wide certifications to promote disclosure of potential conflicts and programs to monitor adherence to conditions designed to mitigate conflicts;
Implementing case management best practices and technological solutions to gain efficiencies and scale the COI Disclosure program;
Establishing and maintaining strong working relationships with key partners across Compliance, Legal, Human Resources, and Risk Management, as well as within the lines of business;
Supporting the development and presentation of key metrics for Ethics Program reporting; and
Prioritizing among multiple tasks and responsibilities in a fast-paced environment, while maintaining collaborative relationships with various partners.
The ideal candidate is an experienced ethics or compliance professional, who works collaboratively as part of a team and is an empowering people manager. The successful candidate is also an active listener and critical thinker, possesses excellent written and oral communication skills, and has experience spotting issues and proactively identifying thoughtful, well-reasoned solutions. This individual is self-motivated, flexible in responding to changes in assignments and job responsibilities, and maintains positive working relationships with business partners. Finally, this individual must be dedicated to complying with all organizational and professional ethical standards.
At least 7 years of experience in Corporate Ethics, or Government Regulatory Enforcement, or Risk Management, or Compliance programs;
At least 3 years of people management experience
At least 5 years of experience in Ethics, Risk, or Compliance Programs with a focus on analyzing conflicts of interest;
At least 3 years of experience working in financial services;
Experience collecting, analyzing, and measuring process data to initiate sustainable business practices and procedures and to report to senior leadership and executives;
Experience with Ethics programming and helplines or other investigation case management systems;
Certified Compliance and Ethics Professional (CCEP);
Experience with program management, change management, or maintenance of program governance documents;
Proficiency in the Google Suite – Google Docs, Slides, Sheets, Keep or Microsoft equivalent
Excellent written and verbal communication skills
No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One’s recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).