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| Job Category : | Management |
| Company Name: | Cardinal Health |
| Position Name: | CPFR Manager, Key Account Planning |
| Location : | United States |
| Job Description : | What Supply Chain Inventory Planning contributes to Cardinal Health The Manager of Collaborative Planning, Forecasting and Replenishment (CPFR) leads a portfolio of key demand planning, inventory management and CPFR activities across key accounts of the US Medical Products and Distribution business unit. Closely aligned with Sales, Commercialization, Operations, Supply Chain and Finance – all critical partners for success. The Manager is responsible for assisting in developing the CPFR process at Cardinal Health including customer level demand planning, inventory management, and CPFR strategies to manage and drive revenue and profitability for our US Products and Distribution business. This customer facing role is transformational and responsible for capturing valuable insights and feeding them back into our supply chain. Utilizing data analytics and established KPIs to drive customer supply chain performance to enable sales growth. This leader will guide the Key Account Planning team to enable the US Products and Distribution Business Unit to exceed revenue targets, consistently and successfully deliver on-time, and drive exceptional customer service while driving speed to market and inventory turn objectives. Develops and implements collaborative planning, forecast and replenishment (CPFR) processes to drive forecast accuracy and alignment with commercial objectives Leads and is accountable for Key Account Demand Planning using best industry practices Develops strong partnerships with the core cross functional team (Sales, Marketing, Commercialization, Operations, Supply Chain and Finance) Leads analytics, forecasting, reconciliation, and forecast adjustments of Key Customer Accounts Leads continuous improvement and reduced forecasting error rates within key customer demand planning. Responsible for development, implementation, and execution of CPFR Planning solutions: AI, process, tools, organization. Lead a team of CPFR’s and support roles to coordinate Key Account Planning CPFR Planning Attend and Participate in customer business reviews and joint business strategy meetings Understands and meets goals for service level, days of inventory on hand, purchase order expediting, and others established KPI’s. Develops long term relationships and strong rapport with customer, sales, and internal counterparts to continually improve customer experience. Continuously seeks opportunities for process improvement to drive maturity and results. Runs and analyzes data from multiple data sources to understand the root cause of a problem or low metric, drive corrective action and escalate concerns. Utilizes influencing, communication, and collaborative skills to partner with all internal customers (i.e. Sourcing, Finance, Operations, Sales, etc.) and external Supplier Partners to ensure timely delivery of products to assigned distribution centers and the efficiency of our Supply Chain. Possesses technical skills around our purchasing systems SAP ECC, reporting tools (Tableau, Business Objects, and MS Access/Excel). Accountabilities Manage team of 7 direct reports. Responsible for ensuring product is available and we meet customers service commitments Provide support with data analytics, root cause analysis, and problem resolution of inventory concerns or issues Conduct weekly and monthly calls with customer to review performance, inventory levels, and future demand/supply Perform trend analysis to report inconsistencies with forecasts and actual sales Support Customer Account Team to identify opportunities and/or risks Responsible for identifying and mitigating future service level disruptions Placing purchase orders and analyzing inventory on hand vs. customer demand/forecast to see what products we need to order Works with suppliers to receive product status updates and resolve issues Communicate information clearly and effectively Understands big picture and customer impact Liaison to Sales and Service teams Ad-hoc analytics related to key inventory MBO’s Root cause analysis & corrective action Works collaboratively with internal/external groups Proactively engage critical resources Qualifications Bachelor degree preferred, or equivalent experience 5+ years experience preferred Proficient in Microsoft office Excellent communication and interpersonal skills APICS certifications and SAP/Tableau experience preferred Experience in S&OP (Sales & Operations Planning) preferred Experience in CPFR (Collaborative Planning, Forecasting and Replenishment) preferred What is expected of you and others at this level Transforms and implements a new process to Cardinal Health using best industry practices and benchmarking across other similar companies Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects May contribute to the development of policies and procedures Works on complex projects of large scope Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives Completes work independently receives general guidance on new projects Work reviewed for purpose of meeting objectives May act as a mentor to less experienced colleagues A Covid-19 vaccination is required in order to be employed in this position. This includes either: 2 doses of the Moderna or Pfizer vaccine 1 dose of the Johnson & Johnson vaccine Please Note: vaccines may be required for the position subject to federal, state and/or customer requirements Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. |
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