Job Opening for CUST SVC TEAM MGR in The Exchange (Texas)

0
0
Hello,   If you are looking for a Management Job ? Then, This is the place where you can find All sources of Job opportunities with detailed information.
Job Category : Management
Company Name: The Exchange
Position Name: CUST SVC TEAM MGR
Location : Texas
Job Description : SUPERVISES A 24/7 CALL CENTER STAFF OF CUSTOMER SERVICE REPS WHO RECEIVE TELEPHONE CALLS, CHATS, EMAIL AND FAXES FROM CUSTOMER OR VENDORS. Grade 3 Job Tier 3 Career Area Retail Specialist Supervisor Yes Job Qualifications 2 YEARS RETAIL CALL CENTER OR RETAIL OPERATIONS MANAGEMENT EXPERIENCE. CALL CENTER TRAINING AND DATA ANALYSIS EXPERIENCE PREFERRED. OR BACHELOR’S DEGREE AND RETAIL CALL CENTER OR RETAIL OPERATIONS MANAGEMENT EXPERIENCE. CALL CENTER TRAINING AND DATA ANALYSIS EXPERIENCE PREFERRED. Degree (one of): ASSOCIATE OF BUSINESS ADMINISTRATION – Preferred Salary Minimum $40,968.00 Facility Name ECOM CUSTOMR EXPERIENCE Major Duties TAKES APPROPRIATE ACTION TO ENSURE CUSTOMERS ARE SATISFIED. REVIEWs TEAM QUOTAS, PRODUCTIVITY AND PERFORMANCE LEVELS IN ORDER TO MEET OR EXCEED OPERATIONAL GOALS. TRAINS, DEVELOPS, AND IMPLEMENTS OPERATIONAL STANDARDS AND POLICIES. PROVIDES RECOMMENDATIONS AND EXECUTES CORPORATE PROGRAMS AND INITIATIVES. PERFORMS OTHER DUTIES AS ASSIGNED. Work Challenges 24/7 365 days a year Certified Call Center Manager Certificate Number of Positions Remaining 1 Job Expires 05-Mar-2022
Hope, the above sources help you with the information related to Management Job. If not, reach through the comment section.

LEAVE A REPLY

Please enter your comment!
Please enter your name here