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| Job Category : | Management |
| Company Name: | The Exchange |
| Position Name: | CUST SVC TEAM MGR |
| Location : | Texas |
| Job Description : | SUPERVISES A 24/7 CALL CENTER STAFF OF CUSTOMER SERVICE REPS WHO RECEIVE TELEPHONE CALLS, CHATS, EMAIL AND FAXES FROM CUSTOMER OR VENDORS. Grade 3 Job Tier 3 Career Area Retail Specialist Supervisor Yes Job Qualifications 2 YEARS RETAIL CALL CENTER OR RETAIL OPERATIONS MANAGEMENT EXPERIENCE. CALL CENTER TRAINING AND DATA ANALYSIS EXPERIENCE PREFERRED. OR BACHELOR’S DEGREE AND RETAIL CALL CENTER OR RETAIL OPERATIONS MANAGEMENT EXPERIENCE. CALL CENTER TRAINING AND DATA ANALYSIS EXPERIENCE PREFERRED. Degree (one of): ASSOCIATE OF BUSINESS ADMINISTRATION – Preferred |
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