| Job Description : |
Job Title: Data Systems Manager
Classification: Salaried, Exempt, Full Time
Location: USA, Remote
About Days for Girls International
Days for Girls International (DfG) is an award-winning non-profit that has reached more than 2.5 million women and girls in 144 countries on 6 continents with quality, sustainable menstrual care solutions, and health education. We operate a hybrid model of entrepreneurship and volunteerism, increasing access to menstrual care and education by developing global partnerships, cultivating social enterprises, mobilizing volunteers, and developing innovative solutions that shatter stigmas and limitations for women and girls around the globe.
Our core values guide everything we do, including hiring decisions. They are:
Wisdom: honors those who we serve and with whom we serve
Gratitude: integrates into all areas of our operations
Collaboration: prioritizes responsiveness and flexibility
Seeks to learn: through an entrepreneurial spirit of innovation and creativity
DfG is an equal opportunity employer that values diversity, equity, and inclusion. We do not discriminate on the basis of race, ethnicity, religion, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. Women, BIPOC, and LGBTQIA2S+ people are strongly encouraged to apply.
Position Summary
Days for Girls Data Systems Manager will oversee technology operations to support business functions and operational processes while safeguarding the organization’s data. This position will work to provide structural and database management support to DfGI’s core management team. This position plans, coordinates, and implements new strategies for assisting in achieving the organizational goals and objectives. Experience in Salesforce (NPSP package with Lightning), Microsoft, and G Suite applications is a must. Important skills include attention to detail, willingness and interest in learning new technology and skills, flexibility, team player, and a positive attitude.
Roles and Responsibilities
Creating Data Mechanisms, Reporting and Data Maintenance: systematic cleaning of data records, daily monitoring of functions and applications, and support of all Salesforce users. Manage daily program operations, develop policy/procedure, conduct program assessment and evaluation, and participate in strategic planning.
Training Resource: provides in-depth training to Salesforce and G Suite users.
Third-Party Vendor Management: act as liaison and technical expert with data systems third party vendors.
Setup and Maintenance of Integrations and Systems: configure systems based on best practices.
Salesforce Administration
This important role helps to ensure the flow of information. Reports and data ensure that senior staff and leaders have correct information (based on facts and numbers) at the right time to make well-informed decisions. This includes engagement across leadership teams to determine best practices, utilize data to create the right information, and enhance operational efficiency on a day-to-day basis.
Additionally, this role will drive system improvements, put in place infrastructure (systems, tools, processes, policy adherence), and own operational work streams that have system-wide implications to have information flow with less complication and with efficiency.
Ensuring data is imported to SF appropriately and accurately
Create and maintain custom views per user, auto emails, and workflow automations
Create and maintain Custom Objects, Reports, and Dashboards
Manage supply chain system, making updates when necessary
Ensure all integrations are performing optimally
Create training tutorials/manuals specific to DfG procedures and share with appropriate personnel
Train new personnel
Formstack Management
Migrate forms from 123Formbuilder
Google Forms for those that do not require a Salesforce integration
Create forms as requested, based on criteria and specifications of the requestor
Edit existing forms as requested
Hubspot Management
Ensure proper data mapping and flow with Salesforce
Review forms, lists, and workflows created in Hubspot by Communications team for accurate syncing with Salesforce
Classy Management
Configure and maintain integration with Salesforce
Oversee creation of donation pages for Chapters, Teams, and Enterprises
Zapier Management
Create and maintain Zaps when direct integrations with Salesforce or other systems are not possible
Monitor and troubleshoot error logs
Teachable Management
Edit/add content to existing courses
Add new courses as needed
Set up new learning platform
Google Administration
Maintain organization-wide Google Apps for Nonprofit settings
Monitor usage and error logs
Troubleshooting for all users (currently 1,342 users), mostly email-related inquiries, or engaging with a volunteer to hold this piece
Website Administration
Assist with website updates
Troubleshooting user logins
Volunteer Management
Select, train, and supervise IT volunteers with projects related to Salesforce, integrations, and Teachable
Qualifications
Project Management experience a plus
Bachelor’s Degree in (computer science, mathematics preferred but not required.)
Sales Force, Microsoft, and G Suite
You will be great if…
You are experience working in a dynamic environment, this means being self-motivated, taking initiative, flexible, and adaptable.
You are a hard worker who is detail-oriented and conscientious in carrying out responsibilities to completion
Independent learner
You are a strong problem solver with a focus on operational efficiency
You are willing and available to work flexible hours based on international time zones
You have excellent written and verbal communication skills, particularly intercultural communication
You are highly organized and comfortable juggling multiple projects and team members.
You work well under pressure in a fast-paced team environment
You love collaboration, as well as independence and can work well with remote team members and different cultures
You are passionate about ending period poverty and desire to make a difference on a global scale. |
