Job Opening for Data Systems Manager in Days for Girls International (Remote)

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Job Category : Management
Company Name: Days for Girls International
Position Name: Data Systems Manager
Location : Remote
Job Description : Job Title: Data Systems Manager Classification: Salaried, Exempt, Full Time Location: USA, Remote About Days for Girls International Days for Girls International (DfG) is an award-winning non-profit that has reached more than 2.5 million women and girls in 144 countries on 6 continents with quality, sustainable menstrual care solutions, and health education. We operate a hybrid model of entrepreneurship and volunteerism, increasing access to menstrual care and education by developing global partnerships, cultivating social enterprises, mobilizing volunteers, and developing innovative solutions that shatter stigmas and limitations for women and girls around the globe. Our core values guide everything we do, including hiring decisions. They are: Wisdom: honors those who we serve and with whom we serve Gratitude: integrates into all areas of our operations Collaboration: prioritizes responsiveness and flexibility Seeks to learn: through an entrepreneurial spirit of innovation and creativity DfG is an equal opportunity employer that values diversity, equity, and inclusion. We do not discriminate on the basis of race, ethnicity, religion, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. Women, BIPOC, and LGBTQIA2S+ people are strongly encouraged to apply. Position Summary Days for Girls Data Systems Manager will oversee technology operations to support business functions and operational processes while safeguarding the organization’s data. This position will work to provide structural and database management support to DfGI’s core management team. This position plans, coordinates, and implements new strategies for assisting in achieving the organizational goals and objectives. Experience in Salesforce (NPSP package with Lightning), Microsoft, and G Suite applications is a must. Important skills include attention to detail, willingness and interest in learning new technology and skills, flexibility, team player, and a positive attitude. Roles and Responsibilities Creating Data Mechanisms, Reporting and Data Maintenance: systematic cleaning of data records, daily monitoring of functions and applications, and support of all Salesforce users. Manage daily program operations, develop policy/procedure, conduct program assessment and evaluation, and participate in strategic planning. Training Resource: provides in-depth training to Salesforce and G Suite users. Third-Party Vendor Management: act as liaison and technical expert with data systems third party vendors. Setup and Maintenance of Integrations and Systems: configure systems based on best practices. Salesforce Administration This important role helps to ensure the flow of information. Reports and data ensure that senior staff and leaders have correct information (based on facts and numbers) at the right time to make well-informed decisions. This includes engagement across leadership teams to determine best practices, utilize data to create the right information, and enhance operational efficiency on a day-to-day basis. Additionally, this role will drive system improvements, put in place infrastructure (systems, tools, processes, policy adherence), and own operational work streams that have system-wide implications to have information flow with less complication and with efficiency. Ensuring data is imported to SF appropriately and accurately Create and maintain custom views per user, auto emails, and workflow automations Create and maintain Custom Objects, Reports, and Dashboards Manage supply chain system, making updates when necessary Ensure all integrations are performing optimally Create training tutorials/manuals specific to DfG procedures and share with appropriate personnel Train new personnel Formstack Management Migrate forms from 123Formbuilder Google Forms for those that do not require a Salesforce integration Create forms as requested, based on criteria and specifications of the requestor Edit existing forms as requested Hubspot Management Ensure proper data mapping and flow with Salesforce Review forms, lists, and workflows created in Hubspot by Communications team for accurate syncing with Salesforce Classy Management Configure and maintain integration with Salesforce Oversee creation of donation pages for Chapters, Teams, and Enterprises Zapier Management Create and maintain Zaps when direct integrations with Salesforce or other systems are not possible Monitor and troubleshoot error logs Teachable Management Edit/add content to existing courses Add new courses as needed Set up new learning platform Google Administration Maintain organization-wide Google Apps for Nonprofit settings Monitor usage and error logs Troubleshooting for all users (currently 1,342 users), mostly email-related inquiries, or engaging with a volunteer to hold this piece Website Administration Assist with website updates Troubleshooting user logins Volunteer Management Select, train, and supervise IT volunteers with projects related to Salesforce, integrations, and Teachable Qualifications Project Management experience a plus Bachelor’s Degree in (computer science, mathematics preferred but not required.) Sales Force, Microsoft, and G Suite You will be great if… You are experience working in a dynamic environment, this means being self-motivated, taking initiative, flexible, and adaptable. You are a hard worker who is detail-oriented and conscientious in carrying out responsibilities to completion Independent learner You are a strong problem solver with a focus on operational efficiency You are willing and available to work flexible hours based on international time zones You have excellent written and verbal communication skills, particularly intercultural communication You are highly organized and comfortable juggling multiple projects and team members. You work well under pressure in a fast-paced team environment You love collaboration, as well as independence and can work well with remote team members and different cultures You are passionate about ending period poverty and desire to make a difference on a global scale.
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