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Products and Technology
About the Position:
The Data Visualization team is part of Global Data Strategy and Intelligence at Salesforce, taking a centralized approach to the Tableau platform, increasing adoption, and developing a governance model. We provide the framework for trusted, certified data sources, and dashboards based on a best-in-class security model. We enable technical and functional knowledge through best practices, guidelines, processes, and enablement .
We are looking for a Data Visualization Manager to establish Tableau data visualization methodologies, administer content and user operations, lead platform governance, deliver enablement & training, and lead a team of analysts to deliver the vision for data visualization.
A successful candidate will be someone who is passionate about data, visualization, content governance, data governance. A candidate must collaborate with business and technology stakeholders to provide global solution & enablement for Tableau adoption. The best fitting candidate has superior analytical skills, a strong knowledge of the business intelligence domain, and an automation & architectural mindset.
Solution: Develop, improve, and maintain standardized solutions that support the Tableau data visualization community to deliver solutions faster. A focus will be on implementing a common Row Level Security (RLS) model for Tableau.
Leadership : Leading two Data Visualization analysts to successfully onboard, setup governance, and provide enablement for Tableau teams.
Govern : Lead Tableau governance of creator licenses, certified content (data source and workbook) publishing, and content design. Deliver centralized operation to the Tableau development community, focusing on user management, content lifecycle management, publishing content, onboarding new teams, and auditing.
Automate Operations: Identify manual processes in governance and onboarding in order to design automated solution.
Enablement: Development of enablement material, starter tools or templates for process and drive adoption of best practices.
Product Management: Connecting with customers to understand user stories and personas. Run products/projects through their lifecycle. Understand the typical features and steps for presentation, enablement, knowledge article, process, etc. to coach the team on how to break down the work.
Risk Management : Create strategies for risk mitigation and contingency planning; Oversee deliverables where necessary; Efficiently identify and resolve program issues; Design and maintain product and project documentation.
Community: Build strong working relationships with internal teams, including data engineering, operations, product management, and business stakeholders to support analytical product development, measuring impact, and adoption. Develop and communicate the program vision, roadmap, present enablement/knowledge base to stakeholders.
Grow: Regularly assess and improve performance of Team in such areas as job knowledge, technical skills, productivity, accountability, quality, initiative, innovation, drive, working relationships, communications, leadership, and alignment with the Salesforce core values.
Agile : Manage and develop using an Agile methodology to efficiently deliver solutions to sales and customer success groups.
BA/BS degree in computer science, business analytics, or equivalent technical or quantitative degree required, advanced degree preferred.
Minimum 2+ years experience of Customer Management role collaborating to derive requirements, roadmap, and releases through all stages.
Minimum 4+ years experience in analytics, engineer, product management, and/or operations role.
Minimum 1+ years of people management experience.
Experience working with Tableau or similar data visualization tool; Tableau certifications are a plus.
Exposure to scripting language like PowerShell, automation experience, and writing database queries in SQL.
Experience with data management, data governance, and/or business process architecture.
Experience working with Row Level Security (RLS) and entitlements is a plus.
Experience with salesforce.com is a plus.
Product Owner/Management Skills
Work with Solution Architects to understand technology and underlying enablers
Understand customer needs to develop a backlog and ensure product completeness
Experience in writing technical knowledge base articles is a plus
Meet business goals by developing value and creating feasible and sustainable products and solutions
Work with customers, stakeholders, and suppliers to establish high-level solution intent, and the solution intent information models, and documentation requirements
Excellent written and verbal communication skills. Demonstrated ability to collaborate and communicate complex technical analysis to a broad variety of audiences including business executives
AGILE/SCRUM MASTER SKILLS
Working knowledge of Agile model to elaborate user stories, backlog grooming, and sprint planning.
Ready to lead and participate in Agile ceremonies.
Salesforce, the Customer Success Platform and world’s #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for “family”) made up of our employees, customers, partners and communities, we are working to improve the state of the world.
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