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| Job Category : | Management |
| Company Name: | OU Health |
| Position Name: | Director, EHR Training |
| Location : | Oklahoma City, OK |
| Job Description : | Position Title: Director, EHR Training Department: Epic Implementation Job Description: General Description: The Dir EHR Training is responsible for communicating training policies and procedures across the organization and for overall coordination and management of training activities and trainers. Responsible for the overall implementation of EHR end‐user training program as well as ongoing education and maintenance of the training program after go‐live. Also responsible for determining required training resources, directing and managing training team staffing, and securing facilities and equipment for classroom training. In addition, decides curriculum delivery methods, oversees the creation and maintenance of a realistic training environment, creates a course catalog and training schedule, and ensures all users are trained before they access the production environment. Essential Responsibilities: Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Creates and executes an overall vision for the training program, including requesting support from leadership Secures resources such as training rooms and other equipment needed to perform workflow simulation Develops a training environment strategy, which includes coordinating the training environments, refreshing schedules, and developing playground and practice environments Recruits, staffs, hires and manages principal trainers for clinical, revenue, access, and analytics end users, along with credentialed trainers, specialty champions, nurse champions, nurse trainers, and other supplemental training staff Manages the specialty physician training program and the nurse training program Determines the types of curriculum delivery methods (such as instructor led classes, e-learning, and blended learning) that will be used during super user and end user training. Sets training requirements for end user system access and getting buy-in on this decision from project and operational leadership Maintains the LMS and designing the course offerings and course catalog in the LMS Develops post-live training for new hires, refresher training, optimization, and upgrade training Generates strong super user engagement during and after go-live Transitions from implementation to maintaining training, including super user program after go-live General Responsibilities: Performs other related duties as assigned Minimum Qualifications : Education and Experience: Bachelor’s degree in related field and at least 6 years of relevant experience, including at least 3 years managing others License(s)/Certification(s)/Registration(s) Required: EHR certification in related modules preferred. Knowledge, Skills and Abilities: Capacity to manage multiple competing objectives and to clearly communicate results Ability to lead others and to communicate the importance of training to all stakeholders Experience with project management, adult education, and curriculum delivery Strong organizational and coordination skills, ability to sequence activities logically Ability to develop and adhere to time schedules in order to meet project deadlines Interpersonal skills to function well in administrative, management, and patient care environments Ability to work effectively with staff that have a wide range of seniority Excellent analytical, organization, and oral communication skills. Ability to work independently and within teams. Ability to solve complex problems and understand customer needs. Strong understanding of healthcare business process and technology. Basic understanding of clinical workflows and terminology. Working knowledge of IT solutions and interfacing a plus. Must be able to travel in state and out of state on occasion. #cb OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family. |
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