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|Job Category :
||Viking Capital LLC
||Director of Investor Relations
|Job Description :
||Viking Capital is Hiring a Director of Investor RelationsJob Summary: Title: Director of Investor Relations Location: Remote (East Coast Preferable)Compensation: Salary with Bonus StructureTravel: Willing to TravelWho We Are: Viking Capital is a national multifamily investment firm with over a half billion dollars of assets under management with a near term goal of $1 Billion AUM. Viking is focused on acquiring key assets across major metropolitan statistical areas (MSA’s) which demonstrate consistent rent growth and low vacancy. Our value-add business plan repositions properties through operational efficiencies, moderate to extensive renovations and complete rebranding. We believe in the “triple bottom line” People (charity and community), Planet (green initiatives) and finally Profit (taking care of our investors and equity partners). Our core values represent the very fabric of our company. We live and breathe these values through every facet of our operations.DrivenHumbly ConfidentResourcefulPerpetual Self-ImprovementHelp First MindsetWho You Are: You are an individual who values building and maintaining relationships. You have a customer service mindset and strive to deliver above what is asked. You prefer talking with people over the phone versus email. You have experience in real estate and private offerings. You enjoy being nimble and adaptable as company needs arise, and lend your unique skill set to other teams to continue to drive the growth of the company. You are honest, proactive and enjoy bringing fresh ideas to better develop these relationships.The ideal candidate should be able to “hit the ground running”. We understand that there is a transitional learning period. However, the skill set should already be there, and we are just simply fitting those skills to our company.*This role will interact with investors and prospects on a regular basis and requires a professional demeanor, strong work ethic and exceptional customer service. This role supports all aspects of the fundraising cycle and investor service, including subscription processing, investor communications and reporting, and client servicing. Providing expedient “white glove service” with a high level of attention to detail is paramount to success in a high-energy company.You are well educated, presentable, and polished. You speak well to high-net-worth individuals and your personality bodes well for networking opportunities. Your innovative thinking allows you to identify new prospects and your competitive nature welcomes the challenge.Primary Responsibilities:Place outbound calls to new investor leadsManage investor databasePrepare ad-hoc analyses and investor requestsHelp drive Viking Capital’s presence in online forumsWork closely with marketing team to help develop messaging for further investor outreachPerform prospective and new investor onboarding activities including document distribution, collection and tracking, investor portal data entry, fund administrator coordination, etc.Liaise between the IR Department, Finance Department, third-party fund administrator, custodians, etc. to process new and additional investments and account maintenance documentsDisseminate investor communications and documents via Viking Capital’s investor portal, Hello Sign and other electronic platformsFacilitate the timely execution of capital calls and other fund actionsProvide an exceptional client experience to our investors through chat, email, and phone channels as the main point of contact for our investors throughout the entire investment processEducate clients on the investment process and how to resolve any issue they might encounter along the wayBuild Strong Relationships with our investors as well as our diverse group of associates focused on exceeding our clients’ expectationsProblem solve current investor inquiries to meet the immediate need as well as identify opportunities to enhance future client interactions with enhanced SOP’sMaintains and develops a positive public image for the organizationAssist in preparing marketing/targeting and investor materials for existing and potential investors, including investor decks and fund offering documentsEstablish the playbook, process, and workflows for the team to engage with high-net-worth individualsDevelop new processes for investor operationsOversee the management of CRM system to track investor interactions, status of commitments, and documents (PPMs, subscriptions, etc.) and design/print ad hoc reports, as directedAssist with creation and distribution of quarterly investor reportingOrganize and collaborate with Asset Management, Marketing, and Legal teams to create webinars for investorsManage and assess direct reports including leadership and accountability for our Investor Relations AssociatesKeep track of several projects’ deadlines, deliverables, and follow-up requirements simultaneouslyProvide consistent and clear analysis on things such as funds metrics and deal dataLead the strategic planning, direction, and execution of the IR function**Experience Requirements:**Bachelor’s degree in Business, Marketing, or related field7+ years of investor relations experience3+ years of financial services/investment experienceStrong verbal and written skillsUnderstanding of basic financial return metricsThis is an executive position, as such this person must have extensive and broad**knowledge in a variety of business and office matters.5+years’ experience dealing with investors and a strong proven track record raising capital, creating positive relations with the investor communityMust be able to perform in a high-pressure environment, and be able to meet tight deadlines and mandatory monthly capital raise metricsSelf-motivated and results orientedConfidence in decision-making**Preferred Experiences:**Commercial Real Estate experienceConsultative sales experienceInvestor Focused CRM experience*Job Type: Full-timeBenefits:401(k)Dental insuranceFlexible scheduleHealth insurancePaid time offVision insuranceSchedule:8 hour shiftMonday to FridaySupplemental Pay:Bonus payEducation:Bachelor’s (Required)Work Location: Remote
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