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| Job Category : | Management |
| Company Name: | The Marlow Collective |
| Position Name: | Director of Operations |
| Location : | 29 West Neck Road, Shelter Island, NY 11964 |
| Job Description : | The Marlow Collective is seeking a Director of Operations to lead the opening of a restaurant on Shelter Island in summer 2022.Key responsibilities include:Collaborate with the Chef and ownership to develop business strategies and plans that ensure alignment with short-term and long-term objectives and translate those strategies into actionable goals for management performance, growth, talent recruitment and development, and annual operational planningLead the team to operate in accordance with achieving budgeted sales and operating costs, including actively engaging with monthly P&L statements and other financials to understand sales and cost trendsDirect the FOH team in the delivery of exceptional hospitality and service to all guests and our communityDevelop and implement systems and processes that are effective, efficient, and compliant with all laws, regulations, and internal policiesContinuously recruit and hire candidates in order to build a strong and committed teamTeach, train, and mentor all restaurant staff including identifying opportunities for cross-training in order to foster the conditions for success on team and individual levelsResolve conflict and conduct coaching, counseling, and progressive discipline through fair and consistent policiesManage with empathy and integrity and ensure inclusive, respectful, productive communication across all teamsOrganize and facilitate regularly scheduled meetings regarding the overall strategy and success of the businessWork with ownership to establish and achieve clear individual performance goalsThe ideal candidate will:Be prepared to move and live year-round on Shelter IslandBe excited about leading an opening and building a community around the restaurantHave a depth of experience working closely alongside and/or managing ChefsBe hands-on and service orientedHave a growth mindset and be open to receiving feedbackExpereince working in the Hamptons or on Shelter Island a plusPhysical Demands:While performing the duties of the job, the Director of Operations is regularly required to stand and walk; reach with hands and arms; talk and hear; climb, balance, stoop, kneel, and crouch. They must occasionally lift and/or move up to 40 pounds.The duties described herein describe the essential nature and level of work being performed. They are not intended to be all responsibilities of the job.Job Type: Full-timePay: From $125,000.00 per yearBenefits:Dental insuranceHealth insurancePaid time offRelocation assistanceVision insuranceSchedule:10 hour shiftHolidaysWeekend availabilityWork Location: One location |
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