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|Job Category :
|Director of Virtual Services
|New York, NY
|Job Description :
|Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We’re focused on urgent care, so we’re there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.
Bond Vet is building the next generation of veterinary clinics from the ground up — and we’re looking for an experienced Director of Virtual Services to join our team and help contribute to that growth.
The Director of Virtual Services will be responsible for leading all virtual strategy and operations at Bond Vet. This includes our Communication Center, a critical organization of skilled nurses that support our clinic teams in providing exceptional medical care, Concierge Services, and Telehealth. It’s a unique opportunity to determine how to innovate within healthcare to further our mission.
This role will have access to all levels of the organization, and is critical for positioning our team for growth in the coming months. This is a great opportunity for someone passionate about creating and scaling an innovative healthcare model for pets.
What You’ll Do:
Manage all virtual care, strategy, and operations for Bond across our Communication Center, Concierge Services, and Telemedicine operations group, with opportunities to launch new teams as opportunities arise
7+ years experience of operations experience, preferably in a services-oriented business such as healthcare or retail, and 3+ years managing a remote team
Support for your physical and mental wellness: 100% covered health insurance, low cost dental & vision, free memberships to One Medical, KindBody, Teladoc and Talkspace
We’re looking for people who are not just team players, but also leaders. If you’ve made it this far, you’re probably looking for something different than what’s already out there. So were we. Let’s meet.
Bond Vet provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
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