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|Job Category :||Management|
|Position Name:||E-Commerce Operations Manager|
|Location :||2 Gateway Blvd, Pedricktown, NJ 08067|
|Job Description :||Outbound Operations (Pick, Pack and Ship): Performs all or some of the following for all outbound operations in a shift, including: Oversees a team toensure products are picked, packaged, and shipped to customers for delivery for a single shift; Manages the sorting of products into customer orderedamounts and ensures the accuracy of each order for a single shift; Manages the preparation and loading process to ensure efficientdistribution for a single shift; Reviews and verifies outbound inventory reports from Area Managers and relays findings to a Senior OperationsManager.Inbound Operations (Unload, Receive, Haul and Stock): Performs all or some of the following for all inbound operations in a shift, including: Managesunloading, receiving, hauling and stocking incoming inventory to avoid product “back-ups” for a single shift. Reviews and verifies incoming inventoryreports from Area Managers and relays relevant findings to a Senior Operations Manager.Performance Monitoring: Plans and manages budget to accommodate the needs of multiple areas within a single shift and achieve financial goals;Monitors team performance and productivity for multiple areas within a shift to ensure goals are achieved against key performance indicators andstandards ; provides feedback to Area Managers; Recommends staffing and workload levels to achieve performance goals for multiple areas within ashift.Process Improvement: Analyzes patterns and identifies opportunities for process improvement to enhance efficiency and productivity of multiple areaswithin a single shift; Understands and considers how Lean methodologies and tools can be applied to areas in the shift.Compliance and Quality Management: Assists in the development of operational policies and procedures and follows-up to ensure quality controlstandards are met.Collaboration: Collaborates with Area/Operations Managers to ensure optimization of capacity and delivery management . Supports and collaborateswith other functions at Walmart (for example, Human Resources, Maintenance, and ICQA ) to achieve objectives .People Development: Builds and leads a team to execute on business area objectives. Coaches team members and provides feedback to enhanceskills, knowledge, and work performance. Conducts performance and career development conversations. Maintains team motivation andengagement. Mentors Area Managers.Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders;supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability forand measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promotingcontinuous learning.Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; andensuring diversity awareness.Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity byimplementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executingbusiness processes and practices.Live our ValuesCulture Champion * Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.Servant Leadership * Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.Embrace ChangeCuriosity & Courage * Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.Digital Transformation & Change * Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.Deliver for the CustomerCustomer Focus * Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.Strategic Thinking * Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy.Focus on our AssociatesDiversity, Equity & Inclusion * Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.Collaboration & Influence * Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.Talent Management * Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.Job Type: Full-timePay: $97,000.00 – $120,000.00 per yearBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programEmployee discountFlexible scheduleHealth insuranceHealth savings accountLife insurancePaid time offParental leaveProfessional development assistanceRelocation assistanceRetirement planVision insuranceSchedule:10 hour shift12 hour shiftDay shiftHolidaysMonday to FridayNight shiftOn callOvertimeWeekend availabilitySupplemental Pay:Bonus payEducation:Bachelor’s (Preferred)License/Certification:Driver’s License (Preferred)Work Location: One location|
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