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Job Category : | Management |
Company Name: | Hyatt Place at Wichita State University |
Position Name: | Hotel Director of Sales |
Location : | Wichita, KS |
Job Description : | This position is responsible for all sales-related activities, including direct sales efforts, follow-up, and proper sales administration. He/she is also responsible for growing accounts, and generating new business to ensure that room revenue and catering revenue meet or exceed budget. His/her goal is to maximize revenue and profits to improve the hotel’s performance in the marketplace. In addition, they are also responsible for creating a sales and marketing plan, budget, forecasts, and strategies to meet or exceed established revenue and room night goals. This individual works with various departments to ensure requested services are provided to customers. Adequate computer skills and the ability to learn and implement new software systems accordingly are a must.Qualifications:Prior hotel sales experience preferredDriven sales acumen. Energetic, proactive, takes calculated risks and perseveres to attain goals. Possesses knowledge of marketing, revenue management and budget analysis capabilities with a demonstrated ability to apply these principles and methods through strategy and tactics.Excellent communication skills. Skilled at establishing effective relationships with customers and internal partners; promoting openness, trust and confidence in one’s intentions. Requires effective reading, writing and oral comprehension.Understanding of hotel revenue management concepts, processes and strategies (including sales cycles and trends, account management, pricing and inventory management).Leadership qualities. Skilled at facilitating goal accomplishment. Requires the ability to inspire confidence and gain respect of hotel team, industry partners, competitors and owners.Service orientation. Knowledge of principles and processes for providing customer and personal service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.Must be able to close the sale and meet aggressive sales targets.Excellent verbal and written communication skills and organizational skills are very important.Must be able to think clearly, analyze and resolve problems, while exercising good judgement. You must also be able to remain calm and courteous in demanding situations.Must have thorough experience with professional selling skills, opening, prospecting, supporting and closing.Must possess exceptional negotiating and listening skills.Must be proficient in general computer knowledge and able to train and monitor the processes of setting traces and profiling accounts.Must have own reliable transportation and possess a valid state drivers license in order to make sales calls.Be able to represent the hotel, Shocker Lodging, LLC and Lodging One Hospitality with the highest level of integrity and professionalism, a service focused approach, and a caring, sincere attitude at all times.Strong understanding of customer and market dynamics and requirements.Proven leadership, teamwork and ability to drive sales efforts.Some evenings and weekends will be required for this position.Compensation to be based upon experience.Job Type: Full-timePay: $22.00 – $24.00 per hourBenefits:Dental insuranceEmployee discountHealth insurancePaid time offVision insuranceSchedule:8 hour shiftWeekend availabilityEducation:Associate (Preferred)Experience:Hotel Sales: 2 years (Preferred)Work Location: One location |
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