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||This position is Remote – FLThe Implementation Director provides implementation management, direction, and support and assists in the coordination activities for AMN Healthcare MSP clients during the implementation of a Managed Staffing Program (MSP) engagement.Required Skills: Ability to execute large and complex staffing integration projects. Work with a level of consistency, discipline, and focus to achieve positive results and meet the expectations of internal and external customers.Ability to influence team members by providing effective communication and example. Must be able to maximize ability and skills and demonstrate self-assurance and confidence to the team.Ability to build relationships with people on all levels, both internally and externally. Must be able to adapt with, connect with, and develop positive associations with individuals on the team.Ability to think strategically, understanding and analyzing the complexities, concepts, and context of customer needs. The Implementation Director is a learner that provides input and ideas to resolve problems and create opportunities.Job Tasks: Provides management and direction of MSP implementations working with the VP and utilizes implementation tools to assure a successful implementation; works with Field VPs and local branch operations management (if applicable) as necessary to provide support during the implementation process for all MSP accounts assigned.Creates project charter, conducts solution design calls, and develops plan specific to client specifications and contract terms. Leads the communication and change management initiative for every project.Conducts Internal and Client status meetings and orchestrates initial Workgroups.Manages and implements project to program deliverables from the corporate support role.Assists in the process of transferring knowledge of contract requirements and service delivery components in conjunction with VP to promote a smooth transition from standard staffing models to an MSP model.Monitors and reviews project activity to ensure that personnel are reviewing and following up on issues raised by the MSP Client timely. Reviews problems with VP for possible options and works with local management team to resolve problems quickly.Acts as the escalation point for all unresolved matters and issues that may occur during the implementation.Audits program activity to ensure account set up, billing, service levels, and subcontractor invoices and billing are in compliance with Company policies and the MSP contract.Performs the transition from implementation to operations following the successful completion of the project. Includes completion of project and end of project survey.Confers with VP to plan and develop methods and procedures to increase sales, lower costs, and obtain greater efficiency.Provides, implements, and enforces company policies and procedures as directed by executive management.Performs additional duties/responsibilities that might be directed by VP/Leadership that are not contained in the job description, however crucial to the success of the role/organization.Education, Certifications & ExperienceMinimum Education/Certifications:Bachelor’s Degree or equivalent experiencePreferred Education/Certifications:Minimum Experience: 10 years of experience with implementation/project managementHealthcare and/or staffing operations experience preferredRespect Passion Continuous Improvement Trust Customer Focus Innovation AMN Healthcare is an EEO/AA/Disability/Protected Veteran EmployerWe encourage minority and female applicants to applyAMN Healthcare is committed to fostering and maintaining a diverse team that reflects the communities we serve. Our commitment to the inclusion of many different backgrounds, experiences and perspectives enables our innovation and leadership in the healthcare services industry.We value professionalism in everything we do – this includes the professional presence we project as we interact with internal and external customersJob Type: Full-timeBenefits:401(k)Dental insuranceHealth insurancePaid time offVision insuranceSchedule:Monday to FridayWork Location: Remote
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