Job Opening for Internal Communications Manager in Inogen, Inc. (Remote)

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Job Category : Management
Company Name: Inogen, Inc.
Position Name: Internal Communications Manager
Location : Remote
Job Description : ABOUT INOGEN Inogen was founded in 2001 to improve quality of life and increase freedom and independence for oxygen therapy users. Inogen is innovation in oxygen therapy. The Inogen mission is to improve freedom and independence for oxygen therapy patients through innovative products and services. Inogen is a manufacturer and Accredited Homecare Provider. Inogen is focused on quality care, continuous improvement, and outstanding customer satisfaction. We are a stable, USA based company dedicated to providing an exciting and rewarding career to our employees. We completed a successful Initial Public Offering on the NASDAQ in 2014 and have demonstrated substantial growth over the last five years. Our work environment is casual yet high performing, and we are looking for seriously talented, motivated, and fast-paced professionals to join our team. Job Summary: The Internal Communications Manager will drive initiatives within the company to create an outstanding experience for Inogen employees (domestically and internationally). This position will drive clarity and awareness for programs and initiatives across the company, help create a culture of transparency and information sharing which leads to our employees feeling informed, empowered, and excited about Inogen. The Internal Communications Manager will implement strategies to support retention and engagement, and will identify ways to drive business objectives through the various communication channels. Responsibilities (Specific tasks, duties, essential functions of the job) Create, implement, and measure the success of a comprehensive internal communications strategy and employer branding strategy in collaboration with CHRO and leadership. Support team member engagement through communications efforts to help ensure an understanding of Inogen’s culture, vision, strategic goals, and overall business objectives. Able to identify behavioral proof points that reinforce cultural goals and use different modes of communication to share these across team member population. Align strategy with team member engagement, recruiting, reward and recognition, benefits, and wellness goals. Work with HR and marketing communications team to develop employer branding content that is inspiring, informing, and engaging for social media, company intranet, award applications and internal presentations. Develop team member segmentation model and implement to ensure that messaging can be targeted to relevant individuals and business units. Develop and nurture communications channels throughout the company to ensure that messaging reaches targeted segments of staff and ensure a mobile-enabled delivery medium. Create and manage active feedback forums/mediums and respond to feedback in a manner that creates a climate of psychological safety. Maintain and apply knowledge of the latest communication technologies and tools to enhance team member engagement and reach our geographically dispersed workforce. Actively lead change management communications planning and make recommendations for team member segment communications. Draft communications for leaders, departments, and enterprise distribution which reflect the strategic and situational narratives and reinforce identified themes with ethos, pathos, and logos. Establish standards and templates for internal communications related to common use cases. Document, formalize and socialize communication processes across the organization. Monitor, evaluate and report on the impact of internal communications programs and initiatives using established metrics and reports for key programs. Work across the organization to develop and maintain a strategic perspective. Ensure that the Marketing Department’s mission, vision, and values are pertinent and practiced throughout the development process. Knowledge, Skills, and Abilities Value a mindset of growth and building a supportive vulnerable culture Ability to proactively embrace and drive positive, transformational change and build this capability into the greater organization Proven ability to resolve many priorities simultaneously, quickly synthesizing multiple perspectives to identify themes and solutions Adeptly derives strategic insights from performance/impact analytics; leveraging insights to drive program and organizational effectiveness Detail and results-oriented – able to lead self and others through completion of multiple projects Adaptable – able to respond when business needs or priorities change Excellent grammar, verbal and written communication skills. Strong facilitation and presentation skills. Proven effective management skills. Strong organizational skills and keen attention to detail. Outstanding interpersonal skills and ability to work and communicate effectively in a collaborative and credible manner with a wide variety of team members and leaders. Ability to prioritize projects, work within short time frames and meet deadlines. Experience developing and managing budgets. Qualifications (Experience and Education) Bachelor’s degree in relevant field, such as communications, English, required. Advanced degree MS/MBA/MA, preferred. 7 years in internal and/or external communications or public relations with demonstrated success, required. 5 years’ management experience, required. Advanced knowledge/proficiency in Microsoft Office. A combination of training, education, and experience that is equivalent to the qualifications listed above and that provide the required knowledge, skills, and abilities. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. We thank all applicants in advance for their interest in the position. However, only those selected for an interview will be contacted. Inogen is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legallyprotected characteristics. The EEO is the Law poster and its supplement are available here:; The pay transparency policy is available here: Inogen is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to or call (972) 616-5668 and let us know the nature of your request and your contact information.
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