|Job Description :
||Powered by an outstanding end-to-end e-commerce and logistics network and a fanatical culture of customer centricity, Coupang has broken tradeoffs around speed, selection and price. Today, we provide exceedingly fast shipping speeds on millions of items including fresh groceries, delivered within hours nationwide, 365 days a year.
We are doing this for millions of consumers in Korea. Korea is home to one of the largest and fastest growing e-commerce opportunities anywhere in the world.
About the role:
The Inventory Control Supervisor has responsibility for overall Fulfillment Center Inventory Control and Quality Assurance, working directly with Inventory Control Manager or Operations managers to ensure measures are in place to reduce and mitigate possible inventory accuracy discrepancies
What you will do:
Ensure key performance metrics are reviewed on a daily, weekly, or monthly basis and perform detailed analysis on behaviors and processes impacting inventory integrity.
Possess or gain expertise in key process paths and exception handling ensuring that process discipline is adhered to across all shifts and departments.
Measurement of quality and inventory transaction integrity accuracy while providing feedback to the operations.
Partner with Area Managers and Operations Managers in the communication of policies in accordance to standard work.
Coordinate maintenance and random counts in accordance to FC count strategies ensuring compliance and consistency with SOX and other requirements including FDA recall notifications and documentation procedures.
Plan for and identify root causes of inventory deviation through cause and effect analysis.
Review and analysis of customer defect data with development of corresponding action plans to reduce defects.
Lead and supervise a team of area managers (front-line supervisors) and hourly associates in Inventory Control / Quality Assurance operations within the FC. Responsible for the overall direction, coordination, and evaluation of the operation.
Carrying out supervisory responsibilities in accordance with the organization’s policies and procedures: to include interviewing and training exempt and nonexempt employees; full accountability for setting and meeting operational goals; strategic planning and forecasting; assigning and directing work; appraising performance; rewarding and disciplining employees; as well as developing area managers and standard operating procedures.
Drive process improvements and the ability to keep pace with our explosive growth while motivating others in an effort to reduce shrink.
Candidate must be able to teach, educate and influence managers and associates on the importance of inventory control and quality assurance.
Optimizes storage requirements and modifies bin configuration to facilitate productive operations and maintain inventory integrity.
Work with all department managers to identify and understand key projects, initiatives and system enhancements.
Work with loss prevention to establish, influence and adhere to loss prevention policies and procedures.
Participate in Network-wide quality initiatives when applicable.
Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hairstyles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate. Coupang is also committed to providing a safe work environment for its employees and consumers. As a condition of employment, Coupang requires employees to be fully vaccinated against Covid-19, subject to legally required accommodations. If you need assistance and reasonable accommodation in the application of recruiting process due to a disability, please get in touch with us at firstname.lastname@example.org.