| Job Description : |
As a Professional Services Manager, IT Project Management you can look forward to the following responsibilities:
Drive delivery and implementation of client portfolio/program(s), providing a high-level of client service, technical expertise and expert portfolio, program and project management experience
Work on a wide variety of key project tasks such as business analysis, project management, technical design and requirements gathering in relation to fee billing and revenue management
Manage and lead client projects such as new implementations or upgrades
Liaise with customers to identify, develop and document business needs
Create and present proof of concept solutions to business needs
Coordinate and document technical installation of the application
Work with the client’s technical teams in delivery management and technical configuration
Build, test and deliver SQL scripts, queries and stored procedures
Extract and document clear functional and technical requirements according to SDLC procedures
Provide Quality Assurance testing to client customizations and product enhancements
Analyze, resolve and manage support issues, adhering to client specific Service Level Agreements
Coordinate troubleshooting / issues with engineering and development
Perform other duties as required
Basic Qualifications for Consideration:
10+ years of experience in Financial Services software delivery, client-facing role
Experience working with various SDLC methodologies such as Waterfall, Agile, SAFe, and Hybrid models with a product-centric focus
Strong client focus with a confident and professional presentation
Analytical skills to assess client business needs, identify solutions, and manage requirements across multiple projects with a strong ability to multi-task
Excellent communication (written and verbal) skills to facilitate client discussions, presentations and meetings and accurately document requirements
Strong leadership, relationship management and consultative skills to lead collaborative work sessions within and among various internal and external teams
10+ years of experience with software implementation projects
High school diploma or equivalent is required
Preferred Skills, Experience, and Education:
A. or B.S. in Business, Computer Science
About InvestCloud
Headquartered in Los Angeles with a global presence, InvestCloud develops first-class, financial digital solutions, pre-integrated into the cloud. By empowering investors and managers with a single version of the integrated truth through its unique digital platform, InvestCloud creates beautifully designed client experiences and intuitive operations solutions using an ever-expanding library of digital modular apps. The result? Powerful products for individual investors and institutions alike, assembled on-demand to meet clients’ specific needs.
InvestCloud is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. |
