| Job Category : | Management |
| Company Name: | Inova Health System |
| Position Name: | Manager, Patient Access |
| Location : | Virginia |
| Job Description : | As a Manager of Patient Access, you will use decision making processes and tools to analyze situations and make effective decisions. To help achieve our mission, you will counsel patients on financial liability by using available financial counseling tools to achieve maximum reimbursement for patient services. Leading others in planning, implementing and facilitating organizational change while using knowledge of coaching approaches, tools and techniques to improve individual performance and foster development is of vital importance. Your ability to use Human Resources and performance management processes/systems to align individual performance with achieving goals is expected. Leading project teams and implementing project plans, in accordance with established goals and measures, is required. Job Responsibilities Tracks multiple projects and priorities in a master project plan. Facilitates group decision making by using various decision making tools and processes. Assimilates data from multiple sources (e.g. individuals, work groups, teams) to identify trends and patterns. Coaches managers and leaders to reflect on problem resolution outcomes and develop problem solving competence. Develops and documents project mission, objectives and goals needed to define project scope and gain next level approval for resources. Collects and interprets feedback from multiple sources (internal/external customers, peers, superiors and subordinates) to use in the coaching process. Leads process improvement projects/teams to improve the efficiency/effectiveness of financial counseling and achieve maximum reimbursement. Implements monitoring processes to ensure that all team members receive timely performance reviews and have current development plans. Additional Requirements Education: High School or GED Experience: Three years of healthcare experience to include one year of supervisory/lead experience. Skills: Advanced communication and computer skills. Proven history of sound decision making, problem solving and analytical thinking. Proven ability to lead teams and achieve outcomes. Extensive knowledge in healthcare revenue cycle. As a Manager of Patient Access, you will use decision making processes and tools to analyze situations and make effective decisions. To help achieve our mission, you will counsel patients on financial liability by using available financial counseling tools to achieve maximum reimbursement for patient services. Leading others in planning, implementing and facilitating organizational change while using knowledge of coaching approaches, tools and techniques to improve individual performance and foster development is of vital importance. Your ability to use Human Resources and performance management processes/systems to align individual performance with achieving goals is expected. Leading project teams and implementing project plans, in accordance with established goals and measures, is required. Job Responsibilities Tracks multiple projects and priorities in a master project plan. Facilitates group decision making by using various decision making tools and processes. Assimilates data from multiple sources (e.g. individuals, work groups, teams) to identify trends and patterns. Coaches managers and leaders to reflect on problem resolution outcomes and develop problem solving competence. Develops and documents project mission, objectives and goals needed to define project scope and gain next level approval for resources. Collects and interprets feedback from multiple sources (internal/external customers, peers, superiors and subordinates) to use in the coaching process. Leads process improvement projects/teams to improve the efficiency/effectiveness of financial counseling and achieve maximum reimbursement. Implements monitoring processes to ensure that all team members receive timely performance reviews and have current development plans. Additional Requirements Education: High School or GED Experience: Three years of healthcare experience to include one year of supervisory/lead experience. Skills: Advanced communication and computer skills. Proven history of sound decision making, problem solving and analytical thinking. Proven ability to lead teams and achieve outcomes. Extensive knowledge in healthcare revenue cycle. |