Job Opening for Operations Manager (Field Accounts) in Marsden Bldg Maintenance (1717 University Avenue West, Saint Paul, MN 55104)

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Job Category : Management
Company Name: Marsden Bldg Maintenance
Position Name: Operations Manager (Field Accounts)
Location : 1717 University Avenue West, Saint Paul, MN 55104
Job Description : OverviewMarsden Building Maintenance, a Marsden Holding Company, is a facility services provider with an unmatched reputation for operational excellence. We clean, sanitize, and service large and small businesses across the Midwest. In a nutshell: we clean buildings… really well.Job Skills / RequirementsOperations ManagerDirects the activities and oversees the training and development of multiple area managers within Field Accounts. Develops and maintains relationships with property managers/client contacts at all assigned accounts.Essential Duties and Responsibilities include the following.Prepares annual budgets for all assigned accounts to include labor, cleaning supplies, equipment, etc. using Microsoft Excel worksheets.Develops and maintains customer relationships through a scheduled program of calling and meeting with all property managers within the assigned accounts.Handles all customer correspondence related to changes in the building budgets and staff to include letters, email, voicemail, telephone contact, etc.Leads Team – Staffing, decision-making, facilitating, and process improvement; Provides regular performance feedback; Develops team member’s skills and encourages growthActively develops supervisory and management staff to prepare for corporate growth.Responds to customer complaints by coordinating the activities of area managers and their staff.Confirms the accuracy of the bi-weekly payroll for all assigned accounts to include auditing of time and payroll reports.Ensures that an accounting manual of all important account-specific documents is available at all assigned accounts.Coordinates the activities of all area managers and float cleaners in the assigned region for covering open positions.Assigns tasks to associates and inspects completed work for conformance to standards.Performs other related duties assigned by management.Qualifications: 3-5 years of project management and leadership experienceExperience with service-based industriesProblem SolvingCustomer ServiceStrong written and verbal communication skillsChange ManagementAdditional Information / BenefitsMarsden Bldg Maintenance, L.L.C. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, age, sex, gender identity, creed, ancestry, disability, sexual or affectional orientation, marital, color, religion, national origin, status with regard to public assistance, protected veteran status, individuals with disabilities or any characteristic protected under federal, state or local law.Job Type: Full-timePay: $70,000.00 – $80,000.00 per yearBenefits:401(k)Dental insuranceHealth insuranceLife insurancePaid time offVision insuranceWork Location: One location
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