Job Opening for Operations Manager in Pandion (Ontario, CA)

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Job Category : Management
Company Name: Pandion
Position Name: Operations Manager
Location : Ontario, CA
Job Description : Pandion is a technology-first transportation provider. Tailor-made for e-commerce, Pandion delivers a high performing one-day and two-day delivery experience for all. We are a startup, and want people who are interested in moving fast, breaking things, and building something amazing from scratch. We are an agile team with continuous integration and you will be responsible for designing and building many of the new components. Logistics provides many of the toughest problems to solve in industry. The problem space spans many challenges on which the customer experience is dependent, including forecasting demand, network route pathfinding, data analysis, and building, scaling, and improving tools. Pandion continuously seeks to focus on serving the needs of e-commerce shippers and their customers. If you are obsessed with customers and excited to develop new technologies and high-performing operations, come build the future with us! About the Role You will be responsible for warehouse operations, planning, and execution. This leader will drive performance improvement through engaging with warehouse Associates in addition to assessing daily performance and pulling operational levers in real time. A willingness to navigate ambiguity and define comprehensive training, de-escalate and solve for points of friction as well as apply cross-functional leadership skills to deliver a positive, safe and quality product for both internal and external customers is a must. This includes finding best practices to reduce and control costs in all aspects of the operation as well as maintaining constant communication and collaboration with Pandion’s support teams and executive leadership. Basic Requirements Bachelor’s Degree or Equivalent Authorized to work in the United States Five years of business experience – preferably in a warehouse environment Ability to create mechanisms to capture quality and productivity performance and ensure a safe working environment Experienced with data analytics and metrics reporting Able to work on nights and weekends Preferred Skills Experienced in inbound and/or outbound logistics Worked in a sortation center or manufacturing environment Well-versed in multi-shift planning Trained in operational safety best practices Willing to perform all necessary tasks to deliver to the customer Experience in creating and/or maintaining mechanisms to capture and analyze customer feedback Pandion offers an excellent benefits package including Medical Insurance, Dental, and Vision insurance. Employees are eligible for 401(k) contribution match. Employees are eligible for equity options to purchase stock in the company. Pandion is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive working environment. We do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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