|Job Description :
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The University of Miami is among the top research universities and academic medical centers in the nation, and one of the largest private employers in South Florida.
With more than 16,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.
The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.
The Department of Ortho Sports Medicine is currently seeking a full time Practice Manager. The Practice Manager provides administrative direction and coordination to the formulation, interpretation, and administration of current and long-range policies, procedures, and programs of a single-specialty practice. The incumbent also assumes responsibility for the overall operations, development, and success of our medical practice. In this important role, the successful applicant acts as an information resource and ambassador to patients, physicians, staff, and the general public.
CORE JOB FUNCTIONS
Provides administrative and clinical supervision to ensure the effective implementation of patient services. Maintains liaison with administrators, physicians, and outside organizations. Prepares operational and financial reports and analyses setting forth progress, adverse trends, and recommendations or conclusions. Develops operating policies and ensures compliance with University policies and procedures. Conducts meetings with subordinates to ensure compliance with established practices. Implements new policies and keeps employees abreast of current changes and standards. Reviews usage of the facility to increase efficiency and profitability. Maintains awareness of current medical technology, health insurance trends, and government regulations. Adheres to all program and agency policies and procedures. Maintains a positive professional relationship with agency and intra-agency personnel. Conducts utilization reviews of clinical services and tracks clinical plan goals and objectives. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.
Department Specific Functions
Oversee day-to-day clinic operations in main and satellite locations including physician requests, staffing issues, clinical staff training, UConnect escalations, and handling escalations for ancillary services
Responds to patient grievances, communicates with Patient Experience, gathers information from faculty and staff regarding patient issues
Coordinate staffing (PAs, ATCs, CNAs and registration) at various locations to ensure sufficient clinic coverage for providers based on expected volumes
Responsible for the coordination of care for all University of Miami Athletes, Miami Marlins, US Sailing Team and other professional athlete physicals (200 plus annually) including provider exams (Orthopedics, General Medicine and Eye Exam), EKG and Labs, coordinating pre-participation physicals and handling general requests.
Maintains constant communication (in-person, email, phone/voicemail, electronic medical record) with team and other contacts, including some after hours when necessary
Communicates with Sr. Practice Manager of sports medicine when needed if situations arise that require escalation
Manage staff daily and promote lines of open communication, resolve staff conflict and grievances effectively, maintain satisfied and capable staff and maintain a positive atmosphere in clinic. Encourage staff development
Responsible for the supervision and the performance management/processing of clinical Athletic Trainers, Executive Assistants, and Senior Administrative Assistants, including: hiring, training, evaluating, terminating and processing leave requests, FMLA’s, accommodations and gathering any information required
Complete payroll, timekeeping via Workday. Maintain and monitor all staff schedules, overtime, PTO (vacation/sick), jury duty, educational, payroll adjustments; etc.
Responsible for resident orientation meeting and provide guidance in clinic
Attend leadership meetings
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS .
Bachelor’s Degree, required. Master’s Degree, preferred.
Certification and Licensing:
Allied health professional certification such as ATC is highly preferred.
Five (5) years of progressive related experience. Equivalent combinations of education/experience may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida’s only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We’re the challenge you’ve been looking for.
Patient safety is a top priority. As a result, during the Influenza (“the flu”) season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.
The University of Miami is an Equal Opportunity Employer – Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.