| Job Category : | Management |
| Company Name: | The Friend Team |
| Position Name: | Real Estate Administrative Director |
| Location : | 1280 N Winton Rd, Rochester, NY 14609 |
| Job Description : | The Director of Operations (DOO) is a positive thinking, self-motivated, flexible professional who understands their role as a protector for the growing team. They possess integrity and the desire to grow- both personally and professionally. The DOO is a Master of Systems, consistently seeking and maintaining new, innovative, and efficient business processes that save time and money. As a key leader, the DOO manages the day-to-day operational activities of the team. This person relishes the opportunity to build, implement, and manage multiple systems, and is seen throughout the organization as the expert on efficiency and systems. The DOO balances patience in finding a solution with accomplishing the objective in a timely manner. This individual is 100% committed to empowering the team to achieve advanced levels of success. If you think you’d be a great fit, apply today! Compensation: $60,000 – $65,000 yearly Responsibilities: Build, implement, and manage all systems for sellers, buyers, lead generation, database management, information management, and back-office support Responsible for all financial systems, including maintaining the books, paying the bills, assuring the collection of commissions, maintaining the budget, and generating financial reports Track and report team goals and production Design and implement team’s Marketing strategy Oversight of all listings and contracts through closing Responsible for hiring, training, consulting with, and holding accountable all Operations team members Create and maintain an Operations Manual that documents all systems and standards Qualifications: Real estate experience preferred but not required Strong interpersonal skills and time management skills Strong written and verbal communication skills- excellent spelling, grammar Exceptional organizational and project management abilities Great ability to focus Concerned about doing things the right way Calm under pressure- Think like a problem solver! Loves to learn Service-based attitude Proven ability to succeed 1–3 years of service and management experience 3–5 years of administrative experience About Company The Friend Team is a ten-year-old residential real estate team performing in the top 1% of production in the Rochester area. We run our business with a high emphasis on the customer experience, leading to 75% of our business coming from referrals and past clients!! We LOVE creating an unforgettable customer experience by focusing on what is important to the client (incredible marketing, honest communications, their priorities, not our own, etc.) and topping it with memorable, kind touches along the way! Our mission is to create raving fans for life! To ensure this happens, we invest heavily in our business and our clients with national, regional, and local training and provide many opportunities for our team members to grow. |