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|Job Category :
|Sales/Customer Service Manager
|Misionero Vegetables in Gonzales, CA 93926
|Job Description :
|POSITION SUMMARY: Position is responsible for developing and managing current and prospective customer base to further the achievement of goals and objectives for the company. There will be some responsibility for individual customers. Staffs and directs inside sales/customer service team. Responsibilities are carried out as prescribed by management and in accordance with practice policies, procedures, and quality standards in compliance with current laws and regulations established by Federal, State, and local regulatory bodies.ESSENTIAL DUTIES AND RESPONSIBILITIES· Responsible for management of the current customers to ensure customer service needs are being met while simultaneously working with the Operations team to achieve company’s goals.· Manage and guide the inside Sales/Customer Service team with daily activities and tasks· Acts as the liaison between the sales office and outside business associates or distributors; the staff and immediate supervisor and any other sources that interface with the Company.· Communicate with customers on a daily basis and ensure customer service levels are met to the highest achievable mark for the situation.· Works with other sale staff members to Control inventory and insure proper pricing evaluations.· Works in unison with direct supervisor to plan, develop and implement new programs to promote the Company and ensure retention and an increase in profitable sales; confers with the supervisor to monitor the objectives.· Promotes awareness and understanding of the offered services to current and prospective customers· Manage current account base to grow sales at profitable level and providing customer service.· Monitor company A/R and ensure “past dues” in line with targeted budget for your customers.· Establishes and maintains effective channels of communication with the management, co-workers, contractors, clients, affiliates, vendors and all other business contacts.· Uses equipment and materials in a safe and acceptable manner, follows established safety procedures, uses appropriate safeguards and observes common sense rules of safety in all on-the-job activities.· Conducts self in manner reflecting credit on the Company and encourages others to do the same.· Maintain files and accurate paperwork for our customers· Other duties as requiredQUALIFICATIONS· Good teamwork and communication skills· Ability to work with a flexible schedule, including evenings and weekends· Good people management skillsEDUCATION and/or EXPERIENCE: · Bachelor’s degree from four‑year college or university preferred, with a degree in Business helpful; and /OR five years related experience and/or training in Produce sales / commodity management; or equivalent combination of education and experience.· Proven ability to develop and execute sales strategy and manage staff.· 3-5 years of progressive experience managing a Sales/Customer Service teamWORKING CONDITIONS: Working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Able to work in loud, cold and wet environment. Ability to stoop, kneel, bend at the waist and reach on a daily basis. Lift and move up to 30 pounds occasionally. Any specialized tools needed for a specific task, will be provided by the company and are to remain on site in the company designated storage area. Misionero is committed to providing reasonable accommodations for qualified employees and applicants with disabilities to perform the essential functions and to ensure equal access to all employment opportunities and benefits of employment as required by the American with Disabilities Act.Job Type: Full-timePay: $90,000.00 – $140,000.00 per yearBenefits:401(k)Dental insuranceHealth insurancePaid time offVision insuranceSchedule:8 hour shiftOn callWeekend availabilitySupplemental Pay:Bonus payAbility to commute/relocate:Gonzales, CA 93926: Reliably commute or planning to relocate before starting work (Preferred)Education:Bachelor’s (Preferred)Experience:Sales: 3 years (Required)Work Location: One location
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