| Job Description : |
Senior Immigration & Mobility Manager
People & Social Responsibility | San Francisco, California
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
Our agreement with employees
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
The team
Our People & Social Responsibility team is creating a unique culture at DocuSign – one that is collaborative and one that embraces the full range of perspectives and experiences of all our employees. People are what drive our company’s success. That is why we focus on hiring the right people and giving them the tools and training they need to do the work of their lives. We recognize our people are driven by a sense of purpose and want to give back. That’s why we established the DocuSign IMPACT Foundation and the DocuSign for Forests initiative which demonstrates our people’s character in action.
This position
As the Senior Immigration & Mobility Manager, you oversee the success of the internal global mobility and immigration programs for DocuSign. From supporting our employees, to working with cross functional partners, to managing multiple vendors, you are responsible for ensuring our policies and programs meet the needs of our organization. You play a key role in ensuring our programs are in compliance with local laws, that our policies capture the company’s intent, and that access to program information is readily available when needed.
This position is a people manager reporting to the Senior Director, Global Benefits & Immigration and Mobility and is designated Flex.
Responsibilities
Develop ongoing strategy and processes to cultivate a best in class immigration and talent mobility strategy
Manage relationships with key vendors and internal stakeholders to ensure timely and excellent delivery of service to DocuSign and its employees
Provide back-up and support for the team members who are helping employees through sponsorship, transfers and other immigration and mobility related events
Provide and/or support problem resolution to all stakeholders, including candidates, managers, recruiting, finance, tax, equity and payroll
Communicate with various internal and external resources for the purpose of planning, implementing, monitoring and training on immigration matters as well as domestic and international transfers and related processes
Develop, implement and evaluate metrics for global immigration and mobility programs to measure the efficiency and cost effectiveness of the program and provide reports to management
Lead and develop a small team of global mobility and immigration specialists
Advocate for a remarkable employee experience
Basic qualifications
Bachelor’s degree or equivalent
Track record of partnering and developing deep working relationships with all levels of clients and stakeholders (senior HR, business leaders, recruiters, etc.)
Experience with U.S. and global employment-based immigration visas and regulations and permanent residency processes (example visa types F-1 OPT, J-1, H-1B, L-1, TN, E-3, O-1, PERM and Global visas)
Relocation and/or Mobility Tax experience
12+ years of relevant experience (at least 6 years corporate in-house global mobility and immigration experience)
Preferred qualifications
Ability to approach mobility with an innovative lens that strategically supports business development, growth and change in various emerging and developed markets
Strong implication-thinking skills and strategic problem-solving ability
International work experience is a significant advantage
Positive people-person with grit who thrives in a fast-paced environment
Excellent attention to detail while operating with a sense of urgency
Outstanding verbal and written communication skills
Vaccination requirement
DocuSign may require all employees to be fully vaccinated against COVID-19 and provide proof of vaccination to visit a DocuSign office, to meet with potential or actual customers or business partners, or for other business-related purposes, in accordance with local law. Please note that DocuSign has contracts with different governments globally which may require compliance with local and federal laws.
About us
DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world’s #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives. And we help save the world’s forests and embrace environmental sustainability.
It’s important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
Accommodations
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at accommodations@docusign.com.
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