Job Opening for Sr. Business Relationship Manager in Federal Reserve Bank of Dallas (2200 N. Pearl St., Dallas, TX 75201)

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Job Category : Management
Company Name: Federal Reserve Bank of Dallas
Position Name: Sr. Business Relationship Manager
Location : 2200 N. Pearl St., Dallas, TX 75201
Job Description : Company Federal Reserve Bank of Dallas A requirement of this position is that you must be fully vaccinated against COVID-19 or qualify for an accommodation from the Bank’s vaccination policy; the Bank will provide accommodations as needed by law for individuals unable to be vaccinated because of medical condition or sincerely held religious belief. Location: #LI-Hybrid We are dedicated to serving the public by promoting a strong financial system and a healthy economy for all. These efforts take a team of dedicated individuals doing many different jobs. Together we’re creating a workplace where talented people can thrive, and we welcome your unique background and perspective to help present the best possible solutions for our partners. About the Role: The Senior BRM possesses the business acumen and technical knowledge to manage the relationship(s) between Information Technology Services and its internal business partners. The Senior BRM identifies and understands current trends in the business and information technology industries to drive priorities across Information Technology Services under the direction of department leadership. The Senior BRM collaborates with the business partners to align the technology solutions with the business needs, supporting complex initiatives. You Will: Provide an advanced level of consulting support for complex business cases that affect multiple customer areas. Regularly requires coordination of multiple customer departments and IT functional areas. Provide guidance to the business partners on technology-related business problems and ensures timely resolution. Serve as coordinator for IT service requests requiring multiple Information Technology units for development and/or resolution. Review business strategy and plans to determine impact on current services provided, identify opportunities for new services and capabilities, and optimize the business value realized through leveraging Information Technology services and capabilities. Gather formal and informal feedback from customers regarding products and services supplied by technology providers. Formally recommend specific actionable items as a result of feedback received. Contribute to the demand management process and provides feedback for the prioritization of the Information Technology portfolio. You Have: Bachelor’s Degree in computer science, information technology or business administration preferred Minimum 7 years of relevant technical or business work experience Business Relationship Management Professional (BRMP) certification is preferred Certified Business Relationship Manager (CBRM) preferred Excellent communication skills – both written and verbal – with emphasis on the ability to clearly communicate information effectively to various stakeholders Excellent interpersonal skills with demonstrated ability to establish and maintain credibility with all levels of management Proven ability to work with others in order to achieve a common goal, resolve conflicts and manage cross-functional and external relationships; demonstrated ability to negotiate and influence across organizational and management structures Proven ability to build consensus and influence outcomes among business and technical leaders Proven pro-active, self-directed, results-oriented approach with demonstrated ability to achieve business goals Equivalent education and/or experience may be substituted for any of the above requirements Our Benefits: Our total rewards program offers benefits that are the best fit for you at every stage of your career: Comprehensive healthcare options (Medical, Dental, and Vision) 401K match, and a fully funded pension plan Paid vacation, holidays, and volunteer hours; flexible work environment Generously subsidized public transportation and free parking Annual tuition reimbursement Professional development programs, training and conferences And more… Notes: This position may be filled at various levels based on candidate’s qualifications as determined by the department. In addition, all candidates must undergo an enhanced background check and comply with all applicable information handling rules, and all non-U.S. citizens must sign a declaration of intent to become a U.S. citizen and pursue a path to citizenship. The Federal Reserve Bank of Dallas is proud to be an Equal Opportunity Employer that believes in the diversity of our people, ideas and experiences, and we are committed to building an inclusive culture that represents the communities we serve. If you need assistance or an accommodation due to a disability, please notify your Talent Acquisition Consultant. Full Time / Part Time Full time Regular / Temporary Regular Job Exempt (Yes / No) Yes Job Category Work Shift First (United States of America) The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences. Privacy Notice
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