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|Job Category :
|Student Services Manager
|Job Description :
|Student Services Manager
Job Family: Student Services
Job Code: 7502 – Student Services Officer 2
Employee Status: Regular
Note: The job duties listed are typical examples of work performed by positions in this job classification and are not
The School of Humanities and Sciences (H&S) is the foundation of a liberal arts education at Stanford. The school encompasses 23 departments and 25 interdisciplinary programs. H&S is home to fundamental and applied research, where free, open, and critical inquiry is pursued across disciplines. As the university’s largest school, H&S serves as the foundation of a Stanford undergraduate education no matter which discipline students pursue as a major. Graduate students work alongside world-renowned faculty to pursue and shape foundational research that leads to breakthroughs and discoveries that shed new light on the past, influence the present, and shape the future. Together, faculty and students in H&S engage in inspirational teaching, learning, and research every day.
The Department of Economics is seeking a Student Services Manager (SSM) to manage the undergraduate and graduate programs. As the supervisor of the Academic Office, the SSM is required to make independent administrative decisions relating to the function of the Academic Office. The SSM’s main responsibilities include:
It is critical that this position exhibit the abilities to practice sound judgment and decision-making, effective written & oral communication, strong attention to detail and respectful relationship management. The successful candidate would be a motivated person, highly organized and resourceful, have strong attention to details and problem-solving skills, and strong desire to continuously learn new and unfamiliar business topics, policies, and procedures.
Please submit a cover letter with your résumé when applying for this position.
In this role, you will:
Lead and manage program(s) or function(s) under minimal supervision. Administer, implement, and interpret university and department policies and procedures on issues regarding admission, financial aid, housing, registrar services, visa services, student life, advising, career counseling and academic services. Identify, clarify, and resolve highly visible or complex issues with substantial significance and impact that may span multiple areas, using advanced technical and professional knowledge requiring independent judgment.
Works on problems of diverse complexity (size, degree, focus, expertise, breadth, impact) where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external contacts in own area of expertise and outside own area of expertise.
Other duties may also be assigned
Education & Experience:
Knowledge, Skills, and Abilities:
Certifications and Licenses:
Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.
Final offers of employment are contingent upon successful completion of national criminal background check, national sex offender registry search and, where applicable, driving record.
Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
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