| Job Category : | Management |
| Company Name: | Radial, Inc. |
| Position Name: | Trainer Supervisor |
| Location : | 502 Eastpoint Cir, Brownsburg, IN 46112 |
| Job Description : | About Radial: We are Radial, the leader in Omnichannel commerce technologies and operations. We enable our clients to profitably exceed customer expectations by taking on the complexity of their Omnichannel retail business and transforming it into a seamlessly orchestrated customer experience. To bring order to ordering. To make fulfillment more fulfilling. To keep commerce clicking. When we partner with our clients to execute their orders, payments, fulfillment, or customer care, our clients’ promises become ours. Within our state-of-the-art distribution centers, we encourage associates to enjoy a great environment and place to work. We appreciate all that our associates strive to accomplish and in return, we offer competitive wages, excellent & comprehensive benefits and an opportunity for advancement.Learn more: http://www.radial.com/Job Summary: The primary responsibilities of the Onboarding and Training Supervisor are to carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Supervisors assist the managers in attaining overall department and business goals. They lead by example and assist the manager and department by effectively planning and organizing work flow; promoting teamwork, training, problem solving and decision making.Tasks include planning/creating/organizing training materials and classes; training associates; assigning and directing work; in partnership with the Supervisor or Manager, addressing issues and resolving problems.Assist the Supervisors, Managers, and other internal groups to meet and exceed customer requirementsAssist the Supervisors, Managers, and other Staff to ensure compliance with all onboarding and training.Set up all training materialsSupport all training classesWrite and document SOP’s for training and all processes within the buildingManage training and onboarding cross functional matrixEnsure site training compliance as it relates to Dangerous Goods and other safety needs.Assure the safety and security of associates and inventoryCoordinate with other departments on processes and proceduresMonitor and gather data on associate production standards and partner site leadership team to ensure SOP’s are followedOther tasks deemed necessary to ensure customer compliance, safety, and all company rules, policies and guidelines are met.Focus on Continuous Improvement and work direct with Continuous Improvement teams to support site operating model’s documentation and development.Strong written and communicate skillsStrong computer and systems skills, focused on Word, Excel, Power Point, Survey creations, Access and SmartSheetAbility to put together training documentation, create surveys, and compile dataFill in when for other Operational Supervisors when neededSafety, Quality, and Continuous Improvement DrivenHours: Monday – Friday8am-4:30pm. Must be available for additional hours as needed.Job Type: Full-timePay: $55,000.00 – $68,000.00 per yearBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offParental leaveProfessional development assistanceReferral programRelocation assistanceRetirement planTuition reimbursementVision insuranceSchedule:8 hour shiftExperience:Writing SOP’s: 1 year (Preferred)Onboarding: 1 year (Preferred)Work Location: One location |