Try before you buy with outsourced business services


Outsourcing is a great way for companies to focus on their core business and get less critical tasks done. So it is a cost effective solution that can increase the performance of your business. When outsourcing is properly managed and executed with a good service agreement, a company benefits and enjoys revenue growth.

Are you considering outsourcing one or more tasks or hiring people permanently? Outsourcing offers several benefits to companies, both for simple tasks and for important projects. However, you must first decide whether you really need an outside company or contractor to perform your duties or not. From marketing to product development and sales, outsourcing offers many benefits.

Outsourcing of tasksphoto credit: Andrea Piacquadio / Pexels

The increasing popularity of outsourcing is undeniable and so now is the best time to learn more about it. Before deciding on outsourcing, it is better to compare its pros and cons. In addition, it is also imperative to appreciate the effects of outsourcing on corporate culture.

Merits of Outsourcing

Being aware of the benefits of outsourcing will make it easier for you to understand whether it would be a click for your business or not. Check out these top reasons to try it out:

1. No need to recruit more employees

If you outsource certain jobs, you can pay the contractor or service provider for their services. This way you can avoid hiring full-time employees in your company. As a result, you can save a lot of money, including their training costs.

2. Accessibility to a larger pool of talents

When hiring an employee, the company only has access to a local and small talent pool. It also means that the employer must include. Several companies have found that outsourcing gives them easy access to talents from different parts of the world. If you need specialized support, it usually makes sense to expand your search.

3. Lower labor costs

About 300,000 jobs are outsourced each year in the United States alone. Every company has its own unique reason for preferring outsourcing and some of them strive for lower labor costs. No one wants to trade quality just for price. However, outsourcing often allows an owner to enjoy a win-win situation. It’s easier to find the right talent at a reasonable price by searching a pool of global talent.

Outsourcing for entrepreneurs

Disadvantages of outsourcing

While outsourcing brings several advantages to the service providers, you also need to know the possible limitations and hence it is better to compare them with the merits.

1. Communication problems

It may not be so obvious, but communication problems can be one of the most potential limitations. Check out many questions that should be asked:

Does the service provider have access to a reliable internet connection? What is a contractor’s most preferred communication method? Is it phone/mobile, email or instant messaging. What is the contractor’s time zone and does it correspond to the entrepreneur’s opening hours?

Cameron Herold, the founder of a COO training program, says communication is necessary to be successful in the business world. At the same time, it becomes a major problem when hiring a service provider to outsource certain tasks. So, will it be a big factor if you want to outsource?

2. Quality related issues

While outsourcing offers many benefits, it is only suitable if you get the quality you expect. If the quality of the work does not meet your expectations, it can be a major disappointment. It does not mean that an entrepreneur cannot successfully outsource certain tasks. It is advisable to discuss in advance what quality they expect.

3. Insufficient Control

While an entrepreneur gives instructions on what is to be achieved, they give up some form of control through outsourcing. There are several reasons for this, such as a company often hires a contractor rather than an employee. In addition, because a contractor works full time on a site, it may not be easy to have the same type of control that the owner decides.

4. Effect on organizational culture

As an entrepreneur, it is not difficult to focus on the potential benefits of outsourcing, given the effect it has on a company as a whole. If you also plan to outsource, make sure you take certain steps to ensure it doesn’t negatively impact your organization’s culture.

When there is a positive work culture, there is a higher level of productivity. An entrepreneur should therefore do nothing to jeopardize this. Outsourcing has no negative effect on company culture. However, an entrepreneur must guarantee this before relying on outsourcing. It means discussing your decision with all of these employees who should be affected.

Business woman outsourcing to Philippinesphoto credit: Keren Levand / Unsplash

last words

As we saw, there are several advantages and disadvantages associated with outsourcing. You should consider both when making your decision about outsourcing. You shouldn’t look lightly at the impact a wrong decision can have on your business. Also consider whether you have previous experience with outsourcing or not. Was it beneficial to your business or did it do more harm than good?

Companies, regardless of size and type, choose to outsource business functions. They can choose to outsource a large portion of their functions or just some of them to focus on their core tasks.

We recommend that you start with one or two small projects while hiring a service provider for the first time. It will help you discover the style that the contractor follows, as well as the staff’s ability to complete the job within your desired time frame. For example, if you outsource your answering service, you should get a free trial of a answering service to see the services provided before entering into a long-term contract.

An entrepreneur should also remember that it is always better to hire an outsourcing partner who has expertise in the latest technologies and tools applicable to their field of work. After all, your company must always be ahead of your rivals while hiring cost-effective and efficient services from the outsourcing partner.

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