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| Job Category : | Management |
| Company Name: | Western Mutual Insurance Group |
| Position Name: | IT Manager- Lead IT Administrator |
| Location : | 2172 Dupont Drive, Irvine, CA 92612 |
| Job Description : | Lead IT AdministratorIrvine, CACompany Description: Western Mutual Insurance Group has been providing excellent customer service to homeowners throughout the Southwestern United States for over 75 years. We are rated A+ (Superior) by A.M. Best Company and have been named among the Top 50 Property Casualty Insurers in the country by Ward’s. Our constant endeavor in employee relations is to maintain a well-trained, enthusiastic and efficient group of employees who work together to make our business successful, thus enhancing the career goals of every employee. We are looking for a Lead Information Technology Administrator that can help with the implementation of new technology and also maintain legacy systems as we migrate off them.Job Description: The Lead Information Technology Administrator is responsible for integration and implementation of the infrastructure that will support the customer’s enterprise-level systems. The Lead Information Technology Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values.This individual is accountable for the: Linux and Windows systems and all patching and maintenance around the systems. At times you will be asked to assist help desk with some of the tasks and you should be flexible to do so. You will be helping with the roll out of cutting-edge technology that will monitor and replace current systems. You should be able to take tasks and run with them on your own with little supervision.Responsibilities: SA Engineering and ProvisioningAbility to design and deploy systems using terraform.Competent in network design and security best practice with Cloud Technologies.PCI system hardening and infrastructure designProject projections and planning for future growthDocumentation and Policy and Procedure writing for new implementations.Engineering of SA-related solutions for various project and operational needs.Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.Develop and maintain installation and configuration procedures.Contribute to and maintain system standards.Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.Operations and SupportPerform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.Perform regular security monitoring to identify any possible intrusions.Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.Perform regular file archival and purge as necessary.Create, change, and delete user accounts per request.Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues.Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.Plan the acquisition and installation of hardware, system software and maintenance agreements necessary for continued IT operations.Coordinate and collaborate with operations staff in resolving tickets within given SLA timeframe.MaintenanceApply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities. Configure / add new services as necessary.Upgrade and configure system software that supports WM infrastructure applications or Asset Management applications per project or operational needs.Maintain operational, configuration, or other procedures.Perform periodic performance reporting to support capacity planning.Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.Establish and maintain operation protocols aligned with business and departmental needs.Create and update documentation for critical and necessary operational tasks.QualificationsMinimum Required Skills/Experience: 7 years of Linux administration managing servers in an enterprise environment.5 years of Windows administration in an enterprise environment.5 years of Storage Administration of leading storage platforms to include NetApp or EMC, or other leading platforms.5 years of experience in data protection (back up, restore, replication, DR – disaster recovery)Must possess 5 years’ experience in Technical Leadership.Must have advanced level knowledge of the concepts, practices, and procedures of the field of specialization.Required Skills: Must be familiar with source and artifact control and configuration managementRelevant knowledge of current and emerging technologiesStrong interpersonal skills with the ability to interact effectively with all levels of personnel, executive leadership, senior management, users, vendors and subcontractor personnelAbility to consistently meet and exceed expectations and incorporate customer service into all aspects of workProficient in developing infrastructure-as-a-code solutions for continuous deploymentExperienced in supporting project teams in all phases of the development lifecycleExperience in large scale migrations of projects, data, and persons to and from a commodity compute systemsProficient in determining the appropriate strategy for recoverability and continuity of business operationsPreferred Skills: Advanced vendor certifications preferred3 years of hyper converged infrastructure administration using NSX and VSANPreferred tools: Terraform, Ansible, Automation, AWS, Azure, O3653 years’ experience in Software Defined Datacenter (SDDC)2 years of Network AdministrationRole Location: Irvine, CAEducation: Bachelor’s DegreeMinimum YOE: 10 full-time years of experienceJob Type: Full-timePay: $110,000.00 – $180,000.00 per yearBenefits:401(k)Dental insuranceEmployee discountHealth insuranceLife insurancePaid time offProfessional development assistanceReferral programTuition reimbursementSchedule:Monday to FridaySupplemental Pay:Bonus payAbility to commute/relocate:Irvine, CA 92612: Reliably commute or planning to relocate before starting work (Preferred)Education:Bachelor’s (Preferred)Work Location: One location |
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